Disaster Restoration Info from Complete DKI

With years of experience in disaster restoration, Complete DKI is a leading restoration contractor for Pensacola, Gulf Shores, Gulf Breeze, Mobile and surrounding area. Call our 24-hour emergency response line to get help now!
Posted on December 5th, 2016 by completedki

Frozen Pipes Pensacola

Freezing and bursting pipes are a big concern when temperatures start to drop. Do you know how to prevent your pipes from freezing? There are many ways to prevent pipes from freezing and bursting in the winter and Complete DKI is here to help. With winter here, and temperatures dropping it is very important to know how to prevent your faucets from freezing.

 

When pipes freeze, it causes a lot of water pressure that builds between the ice blockage and the faucet and eventually the pipe ruptures under pressure. There are so many ways to prevent pipes from freezing and even busting. One very important prevention method is to disconnect outside hoses, drain and store them properly before the first hard freeze. Surprisingly, a frozen garden hose can cause more damage because it can bust an interior pipe. When the hose freezes it expands, and that will create pressure throughout the whole plumping system.

 

If you’re leaving your home this holiday season for a long period of time, additional preventative measures must be taken to prevent damage to your home from freezing pipes. Make sure your furnace is set to no lower than 55 degrees. Also, shut off the main water supply and drain the system by opening faucets and flushing the toilets. This is very important because you don’t want to come home after vacation to a flooded house, caused by a busted pipe. The trouble usually lies around exposed pipes in unheated areas of the home, such as in the attic, basement, crawl spaces, the garage, and under the kitchen and bathroom cabinets. Freezing pipes are most likely to occur in these spots due to not having enough heat and being open to the elements. But, that doesn’t mean that is where they are most likely to burst.

 

Let’s be honest, you don’t want to come home after vacation to a flooded house, caused by a busted pipe. So, if you or someone you know has a pipe freeze and burst, Complete DKI is here. Our uniformed staff of well-trained technicians are always willing to help.  You can give us a call at our Davis Highway location at 850-CALL-DKI or you can contact our mobile location at 251-CALL-DKI.

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Posted on November 28th, 2016 by completedki

Electrical Safety Pensacola

 

Do you know how to prevent electrical fires? Electrical safety is very important to know and practice in your home. You’re around it every day, so it’s good to know the safety precautions when dealing with electricity. If you’re not too familiar with electrical safety, Complete DKI is here to help you.

 

Around 50,000 fires each year are from electrical fires. They have resulted in over 500 deaths and more than 1,000 injuries. With the holidays quickly approaching and people are going to be using lights and more electrical things than usual, here are some tips to keep you and your family safe:

-         Never yank a power cord from the wall. This can result in electric shock.

-         Make sure to keep children and pets away from power cords and outlets. Animals like chewing on things, and a light strand connecting to the Christmas tree is not a good choice.

-         Replace and light switches that flicker or get hot.

-         Do not use electrical cords that are loose or damaged.

-         Refrain from running cords under carpets or in walkways.

 

Electrical fires can be started and prevented in so many ways. They usually start from electrical failure or malfunction. Do not plug a lot of things into one outlet or extension cord. Overloading these can cause the breaker to trip, an appliance to stop working, or even worse, a fire. If you have small children, use tamper resistant receptacles and outlet covers. Also, always remember to keep electrical items away from water.  If you have a Christmas tree that has to have water, make sure the lights around the tree and the power cords do not touch the water.

 

If you experience an electrical fire in your Pensacola home, Complete DKI has a 24 hour emergency response team, 7 days a week. Our team is always professional, uniformed, and ready to help. Give us a call at our full service location on Davis Highway at 850-CALL-DKI OR 850-255-5354.

 

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Posted on November 23rd, 2016 by completedki

                                                   Board Up Service

If your home or office gets damaged by a fire, Complete DKI is here to help. Complete DKI offers an emergency board up service at no cost to the homeowner. Do you know how to minimize damage to your home prior to a disaster? Our board up service will help do just that, by boarding up the windows and doors, it will minimize potential damage to your property prior to a fire.

 

If by chance disaster does strike, Complete DKI has a 24 hour Emergency Response team to secure your home. We understand how important it is to get back into your house safely and in a timely manner. As well as how stressful it can be when a fire or other disaster happens, so we want to help you make the process as smooth and stress free as possible. If by chance the damage is too bad, and you are not able to stay in your home, we offer a “First Nights on us” hotel stay for home fire victims.

 

Our experienced and helpful team at Complete DKI will be happy to serve and assist you after a fire or disaster. Our board up service is very important after a fire or disaster for many reasons. One main reason we board up a home or office is to prevent further damage from vandalism, trespassers, and even theft. No one wants their house to catch on fire, but if it does you don’t want anyone snooping around in your house creating more damage than there already is. Sever weather is also a big factor in why we do home board ups. Fast winds and heavy rains can damage your belongings even more. To help you get back  on your feet a little bit faster, Complete DKI also delivers emergency care packages for fire victims. Complete with shampoo, conditioner, body wash, deodorant, tooth brush, toothpaste, and so much more.

 

If you or someone you know experiences fire damage and needs there home or office to be board up, Complete DKI is here. When it comes to a board up service it is very important to act fast to reduce damage to your property. With that being said, Complete DKI has emergency crews on standby ready to assist you 24/7. Give us a call at 850-CALL-DKI our professional and helpful uniformed staff will always be happy to serve you.

 

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Posted on November 21st, 2016 by completedki

House Fires Pensacola

House Fires in Pensacola can happen to anyone in the blink of an eye. Over half of house fires are caused by heating equipment being left on next to a flammable material. Do you know how to prevent house fires? It is very important to know fire prevention and to make an escape plan. Unfortunately, sometimes the unthinkable happens and when it does, Complete DKI is here. Complete DKI specializes in the cleanup and removal of damaged contents. Handling the situation smoothly and in a timely manner.

 

Half of house fires deaths are reported around 11 pm and 7 am, most of the time you’ll be asleep. That is why it’s important to have fire alarms close to the bedrooms to alert you that there is a fire. Know where your smoke alarms are and test them monthly, also change the batteries if needed. You’re going to need to make an escape plan. Practice this with your family, it could be the difference between life and death. Keep matches and lighters away from children and if you do have lighters, make sure to get the child resistant ones. Make sure to turn off all heating equipment. Not sure if you turned that curling iron off in the bathroom? Double check. The leading cause of house fires being caused by heating equipment was because it was left on too close to a flammable object.

 

House fires are not something to brush to the side and say “ it will never happen to me “ Your house and everything you own can be there one day, and gone the next. One quarter of home fire deaths are reported in the bedroom. Always blow the candles out and be smart about where you’re putting them. Fire departments responded to an estimated 367,500 house fires in 2014, 2,745 of those fires resulted in death. On average, 7 people die in house fires every single day and those deaths are older adults. You never know when or who it will happen to so it’s always good to be prepared.

 

If you or someone you know experience a house fire Complete DKI has emergency crews ready to respond 24 hours a day, 7 days a week, and 365 days a year.  Our friendly and professional technicians will be glad to assist you in your time of need. To contact us at our full service location on Davis highway please call 850-CALL-DKI or 850-255-5354

Posted on August 8th, 2016 by completedki

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These storms we’ve been having can be very scary and cause a lot of damage.  From lightening fires to flooding, you have to be prepared.  With Complete DKI on your side, water damage doesn’t stand a chance.   We will find the root cause as well as source of water damage, remove the water with high powered equipment, dry the area with high speed fans, and then begin the repairs on the damage.  Complete DKI works fast and efficiently to get you back to normalcy as quickly as possible.  We understand any delay can cause further damage to the structure of your property and belongings.   It may also start causing health hazards if not treated in a timely manner.  With our 24/7 emergency response team, we will be there quickly to start the process.  Complete DKI will work directly with your insurance company to relieve any stress and keep them and you up to date on the job.  Contact Complete DKI today to fix all your water damage issues.  850-Call-DKI (850-225-5354)

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Posted on August 1st, 2016 by completedki

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No one should have to deal with a traumatic event, but if you do, Complete DKI is here to help you on the road to recovery.   Known as one of the top-rated Pensacola bio cleanup companies, Complete DKI removes and disposes of potentially pathogenic substances, including bodily fluids and tissue, resulting from trauma, accident, death, or crime.  We are dedicated to the safe, quick, and confidential removal of biohazard waste.  Complete DKI will also work directly with your insurance company and make it as stress-free as possible.

Although traumatic events are the highest demands for bio hazardous clean up, we also offer cleanups for sewage backups and rodents.

images (1)Sewage backups are definitely not a fun situation to deal with as a homeowner.  The filth and odor can be very overwhelming.  Our professionals remove the contaminants, sewage, and moisture from your space, ensuring the structure is completely cleaned, deodorized, and disinfected.

Complete DKI will also help if your house or specific spaces are effected by pigeons, mice, rats, cockroaches, among other rodents.  We use ozone generators and foggers to remove odor from clothing, furniture, and personal belongings to prevent dangerous parasites and/or bacteria.

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Let our experienced, licensed team cleanup the bio hazardous and pathological waste that can lead to unhealthy and dangerous environment.  We are understanding and familiar to the situations that may occur and will do everything we can to make it as stress free as possible.

 Types of bio-hazard waste removal services offered by Complete DKI include:

• Body fluids and tissues
• Blood
• Blood products, including plasma, serum
• Suicide biohazard waste
• Animal waste
• Death scene biohazard waste
• Gross filth
• Serious injury scene bio-hazardous waste
• Pack Rat and Hoarder home

 

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Posted on July 27th, 2016 by completedki

Complete DKI and Hurricane Season

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Having a CODE RED Main Street contract with Complete DKI, you will be top priority when a hurricane hits.  Complete DKI is here for you before, during, and after the storm.  You may be wondering how they prepare for a hurricane or how they are able to respond to all their clients?  Here is a brief timeline on how Complete DKI works during a hurricane:

Pre-Storm

When the hurricane is 72 hours out, clients make contact with Complete DKI.  Complete DKI will help you board up your facility, move items, and gather information on how to contact you.  When the hurricane is 24-48 hours out, DKI will be making sure you are ready.  Checking to make sure there’s no last minute things you need and seeing what problems you may be expecting.  During this time, DKI staff will be securing large commercial equipment, such as power generators,  in a safe, easily accessible location about 2-3 hours from the coast waiting the storm out.  For CODE RED clients with larger facilities, equipment will be earmarked specifically for you.

In The Eye

When the hurricane reaches land, Complete DKI will be available via text, e-mail, and as by phone (as long as the phone lines hold out).  Complete DKI will be stationed at the office with other DKI franchisees to provide equipment and manpower.  All DKI franchises that join Complete DKI will also have FL licenses and ready to help.

Post Storm

After the hurricane hits, Complete DKI will contact you to assess the damage to your facility.  There will be staff available to answer and triage phone calls.  As soon as the road conditions make it possible, Complete DKI will dispatch teams from their office to your facility.  For larger facilities, Complete DKI will be able to supply power generation to start the cleanup process as soon as possible.  And the equipment that was earmarked specifically for your facility, will be on it’s way to get you back to normalcy as soon as possible.  Complete DKI will also work with the adjuster, HOAs, and the insurance companies after the hurricane.

Compete DKI  has the largest equipment inventory in North America, including over 250,000 pieces of drying equipment.  And with over 25,000 certified restoration technicians, Complete DKI will get you back up to normalcy quickly.  Get in contact with Complete DKI to start a relationship today.  They will ensure that when a disaster happens, everyone involved is working towards the same goal.

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Posted on July 27th, 2016 by completedki

*ATTENTION AGENTS & ADJUSTERS*

Complete DKI in conjunction with GHD will be presenting a live burn event with continuing education for Florida and Alabama agents and adjusters.   Once completed, you will have earned 6 CE Credits.  DKI will provide breakfast and lunch during the event.  There are two locations and two dates for this opportunity. The Crestview location will be held on September 29 at Crestview Warriors Hall.  The Spanish Fort location will be held on November 15 at the Spanish Fort Community Center.  Space is limited so please RSVP today on their Facebook page or email Ashlee@completedki.com.   We look forward to seeing you all there!   2016 Live Burn

Posted on July 19th, 2016 by completedki

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Experiencing damage to your house from unexpected tragedies can be tough to handle.  Thanks to Complete DKI, there is a new program out to help you.  And if you need to make a claim, Complete  DKI specializes in insurance repair. We work with you and your insurance company to get you back to normal.

 

Follow these steps before you make a claim with your insurance:

1. Call your agent before making a claim

- It may be more beneficial to find out the severity of the loss before creating a claim.

2. Gather loss information

        -Cause of Loss

        -Affected Areas

        -Homeowners Contact Information

        -Deductible Amount

3. Contact Complete DKI

        – To evaluate the loss

        – Help you on the next steps to take to prevent further damage

4. Loss Follow-Up

        -Complete DKI will follow up with your agent to provide details of the loss, with pictures.

Your local agent should be aware of this new program and it will take a lot of stress of your shoulders if a disaster does occur.  With hurricane season upon us, this is a great program to keep handy.  Complete DKI’s goal is to get you back on your feet and back to normalcy as fast as possible.

24 HOUR EMERGENCY SERVICE

Pensacola, FL 850.Call.DKI or 850.225.5354

Mobile, AL 251.Call.DKI or 850.225.5354

CompleteDKI.com

Posted on July 13th, 2016 by completedki

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WE CAN HELP

Nutrients (food), suitable place to grow, and moisture are the only three things needed to have mold grow and spread quickly.   These three things are not hard for mold to find.  Mold can be hidden in walls, under carpets, behind ceiling tiles or it can be visible and growing right in front of your eyes.  How do you know if you have mold?

  • Look for visible mold growth (it may look cottony, velvety, rough, or leathery and have different colors like white, gray, brown, black, yellow, or green). Mold often appears as a staining or fuzzy growth on furniture or building materials (walls, ceilings, or anything made of wood or paper). Look for signs of moisture or water damage (water leaks, standing water, water stains, condensation, etc.).
  • Check around air handling units (air conditioners, furnaces) for standing water. Routinely inspect the evaporator coils, liner surfaces, drain pans and drain lines.
  • Search areas where you notice mold odors. If you can smell an earthy or musty odor, you may have a mold problem.
  • If mold-allergic people have some allergy symptoms when in your home, mold might be the problem.
Before and After Mold Restoraiont

Before and After picture of one of Complete DKI’s mold projects

Bleach does not kill mold, that is a long time myth.  But do not stress or worry if you notice the odor of mold or see mold growing, CompleteDKI is here to help you!  As a state certified company in Florida and Alabama, we have a professional team of mold remediators, trained and licensed by the state to rid your home of mold.  We start with determining the extent of mold infiltration and then begin the remediation process. Whether it is mildew, mold, or black mold affecting your premises, we are efficient in treating all types of mold problems caused by water damage, poor ventilation, high moisture, leaking pipes and ceilings.

Our staff offers professional mold restoration services for all types of residential, commercial and industrial settings, ensuring best possible results for you. To us, safety of our staff and satisfaction of our clients comes first, so we use the safest products that can purge your property of mold while ensuring that our workers are in a safe environment. We are constantly evolving to improve our mold restoration Pensacola services through new processes, product testing, and new mold remediation equipment. We take pride in outperforming our competition while following the IICRC-S520 standards.  Most home insurance covers mold damage and CompleteDKI will deal with your insurance company and the claims.  Call us today for a quote or any questions you may have 850.225.5354

Check out what Brice Pelfrey, CPM, Director of Property Management, Beck Property Company, Inc. said about his mold experience with Complete DKI…..

” I have used several mold remediation companies in the past, and tenants are very rarely completely satisfied once the work is done. Usual tenant complaints are of headaches due to mold still in the facility or call weeks later and say the mold had returned. The last time I had a mold problem, I called Complete DKI. They performed the work afterhours so that regular business would not be interrupted. They performed all the mold remediation, and I have not had a single complaint from the tenant. I was very impressed with how thorough the crew was with the mold removal and I was especially pleased at how quickly Complete DKI finished the job. I highly recommend Complete DKI. ”