Disaster Restoration Info from Complete DKI

With years of experience in disaster restoration, Complete DKI is a leading restoration contractor for Pensacola, Gulf Shores, Gulf Breeze, Mobile and surrounding area. Call our 24-hour emergency response line to get help now!
Posted on June 23rd, 2014 by completedki


It’s summer time and the heat is as brutal as ever, but the sunshine is too nice to stay inside! Along with the sunshine comes the risk of extremely hot weather. The heat is enough anywhere, but here in the panhandle we have to deal with the humidity as well! Which we all know it makes the heat feel even heavier. Here are some tips from Complete DKI   on how you can protect yourself against the heat!

  • Have a watchful eye for those more susceptible to the heat such as; pets, children, elderly, and those who are suffering from some sort of illness.
  • NEVER leave a child or pet in a parked car. The heat can rise by several degrees in just minutes. A recent study done by a doctor showed that after just 30 minutes, the temperature in a car can rise by 35 degrees on a hot day!


  • Dress accordingly- wear loose fitting clothes, or clothes made out of a lighter fabric so that air can circulate through to cool you down. Note: the lighter color the fabric the more heat it reflects.
  • DRINK, DRINK, DRINK! It is so important to stay hydrated during summer; the heat can take it out of you quickly. Think water, and try to avoid alcohol, caffeine, and drinks containing sodium. These ingredients tend to dehydrate instead of hydrate the body.
  • Try to stay in the shade as much as possible; you don’t want your body to overheat. If your body overheats you could suffer from a heat stroke, heat exhaustion, or heat cramps. To know the symptoms of each illness click here.
  • Wear sunscreen! The UV rays can be so harmful to your skins. And let’s face it, no one likes a sunburn!During the summer it is very important to keep these tips in mind! Better safe than sorry! Complete DKI wishes everyone a safe and happy summer!

During the summer it is very important to keep these tips in mind! Better safe than sorry! Complete DKI wishes everyone a safe and happy summer!


Posted on June 23rd, 2014 by completedki

With hurricane season kicking off on June 1st, people along the coast have begun to prepare for the unknowns of hurricane season. Hurricanes come with a lot of questions like; when are they coming, how do I prepare, and what category is it? Now is the time to start talking about hurricanes. Although the 2014 hurricane season has been predicted to be below average in activity level, it is important to be prepared at all times. Let’s start off with the basics, terminology and definitions. Although it is very easy to let all the definitions run into one simple phrase “bad weather”, let’s try not to do that. So what do all of these terms really mean?


Hurricane season for the Atlantic begins on June 1st and runs until November 30th.

  • Hurricane: a type of tropical cyclone that rotates counter clockwise that a violent storm of the Western North Atlantic having speeds equal to or in excess of 72 MPH.
  • Eye: the relatively calm center of the storm which is surrounded by the cloud wall.
  • Hurricane Warning:a warning that sustained winds (74 mph or higher) are expected in a specified coastal area in 24 hours or less.
  • Hurricane Watch: an announcement that a hurricane or an incipient hurricane condition poses a possible threat within the next 36 hours.
  • Storm Surge: a rise in sea level due to a hurricane or other intense storm height. This is the difference between the observed level of the sea surface from the storm and the level that would have occurred if there were no storm at all.
  • Storm Tide: the level of sea water resulting from the tide combined with the storm surge.
  • Tropical Cyclone: a warm-core, non-frontal low pressure system that develops over tropical or subtropical waters and has a definite organized circulation.
  • Tropical Depression: a tropical cyclone in which wind speed is 38 mph or less.
  • Tropical Storm: a tropical cyclone in wind speed ranges from 39 mph to 73 mph.


Depending on the size and the strength of the storm you may be advised to evacuate for the storm. This is a very important thing to do specifically for your safety. Typically if you live in a mobile home or in a place with a high flood rate it is in your best interest to evacuate. If you have nowhere to go, normally there are hurricane shelters for people to go too to ride the storm out. This most likely depends on the category of the storm.

What?! What the heck is a category? A category is basically the ranking system for a hurricane going from number one all the way up to five. A category one hurricane is slightly stronger than a tropical storm but is still something that should be taken seriously. If a storm makes it all the way to a category five, it is detrimental and should be handled with EXTREME caution.


Even through a hurricane, Complete DKI will be here to help with the cleanup and repair no matter what! Give us a call at 850.CALL.DKI or 251.CALL.DKI! “When Disaster Strikes, We Strike Back!”




Posted on June 23rd, 2014 by completedki


Are you in need of Mold Cleanup in Mobile, AL? Mold can grow practically anywhere, all it needs is 3 things in order to flourish. These 3 things are; moisture, food, and a warm temperature. Mold spores need a moist or damp area in order to grow; leaky pipes are prime candidates! Like any other living thing, mold needs food. By food I mean porous materials such as, beds, pillow, couches etc.

Note it is near impossible to remove mold from these types of surfaces and it is best to just get new ones to protect your health.

Of course mold needs a nice temperature to grow, anywhere from 70 to 90 degrees Fahrenheit is optimal for mold growth. Prime conditions in order for mold to grow in a home is, the environment having a humidity rate higher than 50%, damp/dusty conditions, and stagnant air.  What can you do to make unfavorable conditions for mold? Good question! Make sure to have good circulation through your home, get rid of any dampness or moisture, have dry air indoors, and keep that humidity out!

A lot of people don’t know the dangers of mold. Here are a couple things people often misconstrue about mold:


  1. If it is dead, it is safe. NO! Either way, mold is harmful to our bodies and can really hurt our lungs.
  2. “Oh I’ll just put bleach on it, it’ll be fine! Bleach cures anything!” Wrong! While bleach does help kill some of the bacteria, it does more harm than it does good. By putting bleach on the mold, you’re supplying it a moist surface to move around on.This is why it is best to call Complete DKI to help you with your entire Mold Cleanup needs in Mobile, AL. Remember, the testing for mold and the remediation of it must be done separately (meaning by different companies)!

So, how can Complete DKI help with your mold remediation needs in Mobile, AL? As mold remediation experts, Complete DKI of Mobile, AL can offer you several different services such as:

• Mold removal and remediation services

• Mold mitigation and reconstruction services

• Water damage mitigation services

• Leak detection and repair services

• Black Mold Removal services

• Mold Damage Repair services

• Odor removal services

• Mold Prevention services

Complete DKI uses the most up to date equipment and sets the bar high for industry standards to get you and your family back to normal as soon as possible. Our nationwide team of remediation experts can asses and mitigate almost any project! Complete DKI is here to help and serve you for all your mold remediation needs in Mobile, AL. Give our full service Mobile location a call today at 251.CALL.DKI.



Posted on June 20th, 2014 by completedki



Water damage safety is not something thought about very often. Too many people go back into their home at risk of injury not knowing the danger involved in the situation. Once you discover water damage in your home, your main priority should be safety. With that said are you and your family educated on water damage safety? Complete DKI has some do’s and don’ts for water damage safety.

What you SHOULD do:

  • Turn off your power source! You don’t want to risk the chance of electrocution.
  • Try to remove excess water by soaking up some of the water with a mop or towels.
  • Remove all wet upholstery from the home (including rugs, cushions, and drapes).
  • Try to soak up the excess water off of any wood surfaces in order to try to prevent warping.
  • Turn on your air conditioning! It aids in drying out.
  • Remove all loose “floating” items from the home.
  • Call Complete DKI for all your restoration needs!

What you should NOT do:

  • Do the opposite of what was stated above.
  • Leave any colored items on the floor.
  • Use any household appliances or items. The risk of electrocution is extremely high.
  • Try to use your household vacuum to suck up some of the water.
  • Return into a home that has been damaged by sewage backup, the amount of bacteria growing in the home is through the roof.
  • Go back into the home if the power source hasn’t been shut off.
  • Go back into a home that has sagging or drooping ceilings or walls.

If you experience a water damage in your home, call Complete DKI for all your mitigation and restoration needs. No matter what time of day our technicians are on call and ready to serve you! Contact our full service Pensacola location on Davis Hwy at 850.CALL.DKI.


Posted on June 18th, 2014 by completedki



Are you prepared for a disaster?

At any time, having an emergency preparedness kit is vital. What exactly is an emergency preparedness kit? An emergency preparedness kit is a package of basic tools and supplies prepared in advance of an emergency situation. Note the use of the phrase “prepared in advance”, this is the big thing. During an emergency not everyone’s mind is clear enough to be able to think of exactly what’s needed or you just may not be permitted with enough time to do so. With an emergency preparedness kit, everything you need is prepackaged and all you have to do is grab it and go! It’s genius, right?

Why are emergency preparedness kits necessary?

Emergency preparedness kits are necessary due to the fact that relief crews or government help may be unreachable for hours or days. They will come sooner or later, but until then it is important to have enough supplies to make due until they get there to help. This means you should have enough food, water, medication, and other supplies needed to last you for a minimum of 72 hours.

What do you need to get started?

Simple! You can choose between packing a kit customized to your needs, or you may purchase a kit to have on hand. Either is fine, better safe than sorry!You can add items to your kit for your personalized needs.  Remember one kit will not fit everyone’s survival requirements; you’ll need to customize it for you and your family.

Packing a kit; what do you need?

Start your kit by purchasing a backpack, rolling suitcase, or a plastic container large enough to fit all of your supplies.

NOTE: Keep in mind that any supplies in the kit should be able to be used without electricity, sewage, etcetera (these luxuries may not be in service after a natural disaster).

The bare minimum required for an emergency preparedness kit:

  • Medication: There should be a 7 day supply of prescribed medicine in the kit. Along with over the counter medications such as Tylenol and Benadryl.
  • Water: General rule of thumb for water is having ATLEAST one gallon of water per person per day.
  • Food: Nonperishable’s
  • Manual Can opener
  • Extra keys to your home and car
  • Flashlights
  • Radio
  • Batteries
  • First Aid Kit
  • Blankets
  • Maps
  • Multipurpose tool
  • Copies of important documents
  • ICE (in case of emergency) contact information
  • Cell phone & charger that doesn’t require energy
  • Extra Cash


At Complete DKI we understand that the aftermath of a disaster can be stressful. If you are in need of assistance with the aftermath of a disaster and are in the Pensacola or Mobile area give us a call at 850.CALL.DKI or 251.CALL.DKI. “When Disaster Strikes, We Strike Back!”

compelte dki

Posted on June 18th, 2014 by completedki


In the Mobile area, we are susceptible to so many different types of disasters around the year. When I say disaster I mean thunderstorms, flooding, hurricanes, snow, ice, possible tornados (rarely, but it happens) and fire. Out of all of these disasters, fire can be the most traumatic to a homeowner. In fact, home fires are the most common disasters to strike. Within minutes, a fire can engulf and take over your entire home along with your belongings. The only thing you have time to get out is yourself.  There have already been 50 fire related deaths in the state of Alabama this year alone. Fires can cause be such a traumatic thing for a homeowner to go through. That is why Complete DKI is here for you!

A residential fire can damage countless things on your property and in your home. Your home can be damaged a number of different ways. The home itself can be damaged structurally or be damaged by water, smoke and soot in the process of trying to extinguish the fire. Either way it goes, the cleanup process will be barging through your door soon after. Complete DKI offers free board up services in order to secure your belongings. Sadly, many items in your home may have been lost, but some can be salvaged. Common items that need to be replaced are carpet, dry wall, ceilings, cabinets, and appliances. It seems like almost everything has to be replaced, have hope all is not lost. Complete DKI is here to help you go through your belongings to see what may be salvaged. We will pack them up, bring them back to our facilities and carefully clean each salvageable item to make it shine like new. We will also store your belongings in our facilities during the reconstruction process as well.

So what do you do first? Contact your insurance company. Normally the company will instruct you to make a detailed list of all the items in your home along with how much you paid for the item. NOTE: Do not go back into your home unless firefighters say it is safe to do so! Fires can restart even if they appear to be put out.

If you experience a fire in your Mobile home, Complete DKI is here for you! Our staff works around the clock to fulfill every client’s individual needs.

“When Disaster Strikes, We Strike Back!”

compelte dki




Posted on June 16th, 2014 by completedki


The Gulf Coast is prepping for hurricane season and you should too.  Even though forecasters are predicting the 2014 season will be mild, it is always good to be prepared.  It’s important to remember that disaster can strike at any time, not just hurricane season. Work on your family’s disaster plan now.  Do you know what do if your house is flooded or after a fire?  You think, “How am I going to get all of the water out of my house?” or “What happens after the fire trucks leave?”  No one should have to deal with the chaos and confusion of having a flood or fire alone, Complete DKI is here for you, “When Disaster Strikes, We Strike Back.”  Complete DKI is a full service 24-hour emergency response company, specializing in water, fire and mold cleanup.  Complete DKI has been serving the Pensacola area for the past 8 years and now we have opened a full service location in Mobile, AL that is open 24 hours 365 days of the year.  Being full service means that we can assist you the entire way through your claim, the mitigation and  cleanup, the contents; cleaning and restoring your personal items, and the rebuild; repairing the structure of you home so you can get back to normal.

Our teams are also trained for Catastrophe Response.  Complete DKI has commercial response teams on standby 24/7/365. We understand that downtime for your facility is a loss in revenue. Complete DKI has Certified Commercial Drying Specialist to guarantee that your property is being dried quickly and efficiently. 

In case of a flood or fire damage, you need to know how to respond.  Organizations, like the Red Cross are always ready to assist with immediate needs.  If you are insured, contact your insurance agent to file a claim and tell them you prefer Complete DKI.

For more information, you can visit our website at www.completedki.com or join us on facebook. 

If you have an emergency, please call 251-CALL-DKI. 





Posted on June 9th, 2014 by completedki



Over the past couple of months, it has come to our attention that there is a large need for a company that assists in the cleanup of the deceased. Complete DKI offers full service remediation and reconstruction for several biohazard situations such as; blood cleanup, homicide cleanup, suicide cleanup, and unattended death cleanup.

In most cases, the homeowner’s insurance will cover the cost of cleanup for the deceased. Complete DKI is ready to work directly with your insurance company to get to work on disinfecting and restoring your home so that you may get back to normal quickly. When cleaning up after the deceased, there are several precautions that MUST be taken in order to be sure of cleanliness. Hazmat suits and respirators are worn at all times, along with other protective equipment cleaning up a home due to the deceased.

Complete DKI is equipped with multiple, powerful disinfectant products that prevent the spread of any bloodborne pathogens. What is a bloodborne pathogen? Bloodborne pathogens are infectious microorganisms in human blood that can cause several diseases in humans. For example a bloodborne pathogen may cause hepatitis B (HBV), hepatitis C (HCV), and human immunodeficiency virus (HIV). These are serious diseases which can cause serious injury or death later down the road. That is why Complete DKI is here to help you in your time of need.

Complete DKI specializes in restoration and reconstruction; all we do all day every day is restore people’s homes back to normal. When it comes to restoration- including cleanup of the deceased, Complete DKI is your best bet. Don’t hesitate to give us a call at 850.CALL.DKI, we are here to help.

Posted on June 9th, 2014 by completedki

Two words, sewage damage.  Not the most glamorous words you will ever hear, but when you experience a sewage damage in your home, you will need the assistance of a professional! Complete DKI specializes in sewage damage cleanup. Sewage damages come with a lot of hazards. For example, if you have carpet that is affected, the carpet must go with no questions asked. Not only is it virtually impossible to treat the carpet and remove all the bacteria from the sewage damage, but the pad underneath the carpet will have also been affected by the sewage damage. It will save you time and money to just replace it! Bacteria and all other types of gross things will wick up from the pad into the carpet.

Over time, the residents in the home will become sick. This is not something anyone wants to happen. It is also important to choose a professional restoration company such as Complete DKI because specific products will be needed to rid your home of the bacteria from the sewage damage. Complete DKI is equipped with it all!  These products are much more powerful than anything you can buy off the shelf at Wal-Mart or some Mom and Pop store. Proper application by a trained technician will assure that your home is safe and free of bacteria from the sewage damage.  It’s not all about the products, at Complete DKI though. We take special precautions to make sure that the sewage damage is contained and that none of the unaffected parts of your home becomes affected due to cross contamination. Carpets, pads and sheetrock that have been affected by a sewage damage should be properly removed and disposed of. If you experience a sewage damage in your home, call the professionals at Complete DKI at 850.Call.DKI. Our professional and trained technicians and staff are on call 24/7 year round!


“When disaster strikes, we strike back!”

Posted on June 9th, 2014 by completedki

Mold, disgusting! Mold is nasty, dirty, and just plain bad for your health! If you suspect you have mold in your home, you should have an indoor air quality test performed as quickly as possible.  This is a simple test that will tell you if you have a mold problem and what type of mold is in your home. This test will provide the results needed so that a licensed mold remediation company (such as Complete DKI) may start working on your home. PLEASE NOTE: If a company offers to perform the air quality test AND the mold remediation, KICK THEM OUT! This is a huge conflict of interest and it is against Florida Law! Ethical mold remediation businesses will have a list of local, trust worthy air quality specialists that they can recommend.

Mold requires three things to grow. 1. For mold to flourish, the temperature has to be warm, usually above 78 degrees. In Pensacola, this is almost year round. 2. Mold will also need moisture. In Pensacola, the humidity supplies more than enough moisture to allow for mold growth. 3. Mold needs a food source! Mold will feed on any organic matter; dirt, skin cells, plant parts, animal hair, etc. If it is summer or spring, give the mold prone environment a few days, and POOF it’s everywhere! It’s really that simple. Mold is not something to be scared of but it is most definitely something to be concerned about. Unless you have in infant or elderly person in the home, no one is going to die tomorrow over black mold. With that being said, DO NOT let it fester.  Mold, over a period of time can cause serious upper respiratory problems. Short term problems include headaches, sinus and allergy reactions and possible light headedness. After you have had an air quality test, a mold remediation company will have you fixed up in no time. For mold cleanup in Pensacola or the surrounding areas call Complete DKI at 850-Call-DKI.

***If you plan to make a claim for the mold damage in your home, act fast! While microbial growth (AKA Mold) usually has a $10,000 allowance in your homeowner’s policy, if the problem is a result of a lack of maintenance, the claim will not be covered.  For example, you know that you have a problem with your shower leaking into the wall cavity. You do nothing to fix it, and 6 months later you make an insurance claim. It is likely that your claim will be denied. It is ALWAYS important to attempt to mitigate the damages the FIRST time you notice it.