Disaster Restoration Info from Complete DKI

With years of experience in disaster restoration, Complete DKI is a leading restoration contractor for Pensacola, Gulf Shores, Gulf Breeze, Mobile and surrounding area. Call our 24-hour emergency response line to get help now!
Posted on March 16th, 2017 by completedki


Assignment of Benefits VS Direction to Pay

 

Assignment of benefits (AOB) allows the contractor to stand in the shoes of the homeowner for insurance collection purposes. This legal arrangement allows unscrupulous contractors to over inflate or submit improper claims, causing legal battles between the contractor and the insurance company, with the consumer left out of the picture. It gives all the rights provided to the homeowner in the insurance policy to the contractor. AOB is commonly used when a homeowner experiences a water loss, suck as a leaking pipe, or an overflow from a sink. Complete DKI does not use Assignment of Benefits.

 

 

You also have Direction to Pay, which gives the insurance carrier permission to put Complete DKI’s name on the check. Property Restoration is one of the only industries that all the work is preformed before any money is paid to the contractor. A direction to pay allows the insurance company to include Complete DKI on the payment. This helps insure that Complete DKI is paid for the work performed.

 

 

If you or someone you know experience a damaged pipe, or overflow of a toilet, call Complete DKI first. Complete DKI has a call before you claim program that encourages you to call us before you make your claim. By doing this, it can reduce your claims ratio by knowing the severity of the loss. Contact Complete DKI to evaluate the loss, and we will also advise homeowners on steps to take to prevent further damage. Complete DKI also does a loss follow up, we will contact you with details of the loss and pictures. If you or someone you know experiences water, fire, wind, or mold damage, call Complete DKI at 850-225-5354. Our uniformed, trained staff of 40 employees are willing to help 24/7.

 

 

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Posted on March 1st, 2017 by completedki

 

Homeowner Declarations Page

A homeowner’s declarations page is the portion of a homeowner’s insurance policy that outlines the amount coverage, the names of those insured, the property’s location, lienholders information, and the yearly premium amount. The page is typically in an easy to read format and includes the name of the insurance company.

 

Who” – Gives the name and address of the insured. Also shows who your agent is and includes their contact information, such as address and phone number.

What” – Provides the policy number and the policy period.

Where and Who” – Indicates where the property is located. Includes name and address about the mortgagees or other parties that have an additional interest in the property.

Which” – Outlines the coverage and deductible for dwelling, other structures, personal property, additional living expense, and liability.

What” – Lists what discounts have been applied to your premium.

 

How to Read Your Homeowners Policy Declarations Page CHECK THE FOLLOWING AREAS:

1. Named Insured: Owner or owners of the dwelling being insured.

2. Your Agent: Contact information for the agent with whom you placed the insurance.

3. Policy Period: The date your coverage begins and the date your coverage ends. This is typically a 12-month period.

4. Location of the Property: Indicates the street number, name, city and state the property is located in.

5. Premium: Total annual premium for all coverage(s) including endorsements.

6. Dwelling Protection: Coverage A: the structure of the home and any attached buildings.

7. Other Structures: Coverage B: Structures not attached to or part of the home, covered up to 10% of the home structure.

8. Personal Property: Coverage C: Contents or personal property in the home. Coverage of up to 10% applies to contents away from the home. Generally, coverage equals 50% of dwelling coverage.

9. Additional Living Expense: Coverage D: Coverage if the insured’s home has a covered loss and they must seek temporary lodging. Typically, coverage is 10-20% of dwelling coverage.

10.Personal Liability: Coverage E: Coverage in the event a law suit is brought against the insured or resident relative, because of bodily injury or property damage resulting from acts of the insured. Also includes coverage for legal defense.

11.Medical Payments: Coverage F: Coverage for reimbursement of reasonable medical expenses incurred by a third party who is injured on the insured premise as a result of activities of the insured.

12. Discounts: This shows discounts that are being applied to your account such as multi-policy discount, burglar alarm, and being claim free.

13. Forms and Endorsements: Booklet that describes policy and amendments that add, remove, or otherwise change the standard coverage.

14. Additional Interest: This lists the name and address of the Mortgagee or other parties that have a legal right or interest as a creditor.

 

Your mortgage company will typically require you to provide an up-to-date declarations page for proof of your homeowner’s insurance about once a year to ensure you have adequate financial protection for your house. If you don’t provide this proof of insurance, your lender has the right to purchase homeowners insurance in your name and add the premium to your mortgage payments (aka “force-placed insurance”). This kind of policy is generally much more expensive than your standard home policy, and often, the coverage isn’t as comprehensive either, another good reason to never let your homeowners insurance lapse. If you or anyone you know has any questions, please feel free to contact Complete DKI at 850-225-5354 or our Alabama office at 251-255-5354.

 

 

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Posted on July 27th, 2016 by completedki

*ATTENTION AGENTS & ADJUSTERS*

Complete DKI in conjunction with GHD will be presenting a live burn event with continuing education for Florida and Alabama agents and adjusters.   Once completed, you will have earned 6 CE Credits.  DKI will provide breakfast and lunch during the event.  There are two locations and two dates for this opportunity. The Crestview location will be held on September 29 at Crestview Warriors Hall.  The Spanish Fort location will be held on November 15 at the Spanish Fort Community Center.  Space is limited so please RSVP today on their Facebook page or email Ashlee@completedki.com.   We look forward to seeing you all there!   2016 Live Burn

Posted on July 19th, 2016 by completedki

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Experiencing damage to your house from unexpected tragedies can be tough to handle.  Thanks to Complete DKI, there is a new program out to help you.  And if you need to make a claim, Complete  DKI specializes in insurance repair. We work with you and your insurance company to get you back to normal.

 

Follow these steps before you make a claim with your insurance:

1. Call your agent before making a claim

- It may be more beneficial to find out the severity of the loss before creating a claim.

2. Gather loss information

        -Cause of Loss

        -Affected Areas

        -Homeowners Contact Information

        -Deductible Amount

3. Contact Complete DKI

        – To evaluate the loss

        – Help you on the next steps to take to prevent further damage

4. Loss Follow-Up

        -Complete DKI will follow up with your agent to provide details of the loss, with pictures.

Your local agent should be aware of this new program and it will take a lot of stress of your shoulders if a disaster does occur.  With hurricane season upon us, this is a great program to keep handy.  Complete DKI’s goal is to get you back on your feet and back to normalcy as fast as possible.

24 HOUR EMERGENCY SERVICE

Pensacola, FL 850.Call.DKI or 850.225.5354

Mobile, AL 251.Call.DKI or 850.225.5354

CompleteDKI.com

Posted on June 7th, 2016 by completedki

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Most everyone knows that if they are having construction done that they should hire a licensed contractor.  To become a licensed contractor a state usually imposes specific requirements such as minimum education or work experience. The state may also require that the contractor prove knowledge through examinations.  A business license however is different from a contractors license.  A business license can be obtained with a couple hundred dollars and a visit to local clerk of court. Finding a licensed contractor isn’t difficult, all licensed contractor advertisements—whether it be an ad in the phone book or newspaper, a flyer that shows up at your front door, or the company’s name on the side of a truck— have the contractor’s state license number. You can check the license status online or call  850.487.1395.

Finding a PROFESSIONAL Licensed Contractor is the challenging part.  For most homeowners, the hardest part of any home renovation project isn’t the work itself, it’s finding a reliable contractor to do the job. Installing kitchen cabinets, knocking down a wall or retiling the bathroom is simple compared with the struggle of hiring a professional contractor who will perform at a high level from start to finish, or even just to show up in a timely manner.  There are so many stories about contractors starting a job and just never returning!

Here are some tips for finding a reliable, professional licensed contractor:

  • Ask your insurance agent- if work to be done is a result of a disaster (man made or natural) and will be claimed through insurance, contact your agent for licensed contractors.
  • Ask friends, relatives and co-workers for references. People you know who have done similar projects are your reliable sources.
  • Read online reviewsGoogle, Angie’s List, and the Better Business Bureau are reliable sources.  Click here for Complete DKI’s Google reviews
  • Check their License!- ask to see his/her pocket license, along with a picture I.D. Make sure the person you’re dealing with is the same person on the license.
  • Verify the contractor’s business location and telephone number-A contractor who operates a business from the back of a pickup truck with a cellphone may be difficult to find if a job needs to be fixed after final payment is made.

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Let’s be positive and assume that most licensed contractors are competent, honest, hardworking and financially responsible. However, many are not and problems could be prevented if homeowners knew their licensed contractor’s work history.  Complete DKI is licensed in Pensacola and Mobile.  Our teams provide property restoration services such as mold remediation, water damage remediation, fire & smoke damage mediation, storm cleanup, emergency response, and construction services, so we can be there whenever and wherever you need us. We offer state-of-the-art equipment, and rapid service. Complete DKI  employs quality professionals with the skills and proven track records to ensure satisfaction with our work.  We continually update our skills through seminars, trade programs, mandatory schooling and industry affiliations. Complete DKI utilizes available association, industry and government resources to provide and maintain state-of-the-art technical training and current information related to our trade.  Contact us  on our 7 days, 24 hour emergency response line: 1.850.225.5354.

 

Posted on May 25th, 2016 by completedki

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Insurance is confusing.  Understatement.  I “learned” today about ACV and RCV.  Using the word “learned” is a stretch. I am attempting to grasp the difference with the help of Mike Lacey, our General Manager here in Pensacola and Mobile at CompleteDKI.

A homeowner’s insurance policy determines how a claim will be settled depending on if it is a Replacement Cost Value (RCV) policy or an Actual Cash Value (ACV) policy. In short, Actual Cash Value is the replacement cost MINUS depreciation.  Depreciation is a financial deduction based on the age and useful life of that item(s).  The Replacement Cost Value is the actual cost in today’s dollars to repair or replace an item(s) back to pre-loss condition.

All clear? Ha!  

How about an example?!

 

Carpet.  Insurance standards are that carpet holds value for 7 years.  Let’s say that carpet is destroyed by a fire 2 years after you get it.  If your homeowners insurance is an ACV policy you will be reimbursed for the 5 years of value it has left.  That is your purchase price minus 2 years of depreciation.  If your policy is RCV, they will reimburse you for the replacement of the carpet.  It will need to be as close to an exact match as possible, financially speaking, so the same like and kind.  The ACV payment will likely not be enough to cover the cost of new carpet and you will have to cover the difference, where as with RCV they will replace it.

RCV trumps ACV.  Many people opt for ACV policies over replacement cost policies for homeowners insurance though because of the cost difference. In most situations, the better coverage of replacement cost homeowners policies can make homeowner’s much happier with their insurance policy after a loss occurs. Paying a little extra to avoid worry may be worth it.  You could possibly offset the extra cost of your homeowners policy by raising your deductible

Obviously, the most important thing home insurance covers is your actual home. In many cases, opting for limited coverage of your possessions paired with complete coverage of your dwelling could possibly make the most sense. Take an inventory of your possessions and decide what is right for you and your family.