Disaster Restoration Info from Complete DKI

With years of experience in disaster restoration, Complete DKI is a leading restoration contractor for Pensacola, Gulf Shores, Gulf Breeze, Mobile and surrounding area. Call our 24-hour emergency response line to get help now!
Posted on March 17th, 2017 by completedki

Water Damage Pensacola

 

Water damage in Pensacola is an everyday occurrence, and it happens more often than not. Questions you might be asking yourself is “What is water damage exactly? “ . Water damage is a large number of possible occasions that can happen when water leaks, or burst causing a flooding in the house. For instance, the toilet on the second floor can overflow in the middle of the night causing water to pour all over the bathroom floor. The water will then spread into the carpet on the hallway and continue to spread throughout the floor until the source is stopped. It can soak into the walls as well. With it being on the second story, the water has a chance of soaking through the floor and flooding the story below it. Leaking roofs, busted pipes, broken dishwasher hoses, overflowing washing machines are all different causes of water damage.

 

If you experience water damage in your home, time is of the essence. You need to get it removed as soon as possible. To restore your home  If the water sits, it will start destroying material. It will rot wood, start to grow mold, rust metal and so much more. Moisture promotes the growth of mold and other organisms. The faster you act when there is water damage, the better chance you have of saving materials that have been damaged in your home. Complete DKI specializes in the mitigating the effects of water. We have a trained staff of certified employees ready to help in situations like this. Complete DKI uses the highest quality equipment, and well documented procedures to control the water damage.

 

 

Complete DKI’s staff will extract the water from the carpet, tile, hardwood floors, and so on. We take moisture readings and pictures in every room effected by the damage and we document everything. Once the water has been extracted we will start the drying process. The staff will set up high quality dehumidifiers and fans to dry out everything that has been effected. There are several different categories of water damage that include :

Category 1 – This is clean water, or water that does not pose a hazard to humans. This type of water usually comes from a sink overflow or broken appliance pipe.

Category 2 – This water is also called ‘gray water’. This water is contaminated and may cause sickness if ingested. Broken toilets or seepage may cause this type.

Category 3 – This water is known as ‘black water’ and is unsanitary. This contains bacteria and other organisms that cause sickness. Sewage problems and contaminated still water can cause this.

 

If a Category 3 water loss occurs, everything must be removed. Which means, whatever the water has come in contact with or has soaked into, has to be taken or cut out, such as walls, floors, shelves, ductwork and more. If you or someone you know experiences water damage in Pensacola, call Complete DKI at our Florida location at (850)-225-5354. Our staff is on call 24/7 always ready to help.

 

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Posted on August 8th, 2016 by completedki

These storms we’ve been having can be very scary and cause a lot of damage.  From lightening fires to flooding, you have to be prepared.  With Complete DKI on your side, water damage doesn’t stand a chance.   We will find the root cause as well as source of water damage, remove the water with high powered equipment, dry the area with high speed fans, and then begin the repairs on the damage.  Complete DKI works fast and efficiently to get you back to normalcy as quickly as possible.  We understand any delay can cause further damage to the structure of your property and belongings.   It may also start causing health hazards if not treated in a timely manner.  With our 24/7 emergency response team, we will be there quickly to start the process.  Complete DKI will work directly with your insurance company to relieve any stress and keep them and you up to date on the job.  Contact Complete DKI today to fix all your water damage issues.  850-Call-DKI (850-225-5354)

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Posted on July 27th, 2016 by completedki

Complete DKI and Hurricane Season

Having a CODE RED Main Street contract with Complete DKI, you will be top priority when a hurricane hits.  Complete DKI is here for you before, during, and after the storm.  You may be wondering how they prepare for a hurricane or how they are able to respond to all their clients?  Here is a brief timeline on how Complete DKI works during a hurricane:

Pre-Storm

When the hurricane is 72 hours out, clients make contact with Complete DKI.  Complete DKI will help you board up your facility, move items, and gather information on how to contact you.  When the hurricane is 24-48 hours out, DKI will be making sure you are ready.  Checking to make sure there’s no last minute things you need and seeing what problems you may be expecting.  During this time, DKI staff will be securing large commercial equipment, such as power generators,  in a safe, easily accessible location about 2-3 hours from the coast waiting the storm out.  For CODE RED clients with larger facilities, equipment will be earmarked specifically for you.

In The Eye

When the hurricane reaches land, Complete DKI will be available via text, e-mail, and as by phone (as long as the phone lines hold out).  Complete DKI will be stationed at the office with other DKI franchisees to provide equipment and manpower.  All DKI franchises that join Complete DKI will also have FL licenses and ready to help.

Post Storm

After the hurricane hits, Complete DKI will contact you to assess the damage to your facility.  There will be staff available to answer and triage phone calls.  As soon as the road conditions make it possible, Complete DKI will dispatch teams from their office to your facility.  For larger facilities, Complete DKI will be able to supply power generation to start the cleanup process as soon as possible.  And the equipment that was earmarked specifically for your facility, will be on it’s way to get you back to normalcy as soon as possible.  Complete DKI will also work with the adjuster, HOAs, and the insurance companies after the hurricane.

Compete DKI  has the largest equipment inventory in North America, including over 250,000 pieces of drying equipment.  And with over 25,000 certified restoration technicians, Complete DKI will get you back up to normalcy quickly.  Get in contact with Complete DKI to start a relationship today.  They will ensure that when a disaster happens, everyone involved is working towards the same goal.

Posted on July 27th, 2016 by completedki

*ATTENTION AGENTS & ADJUSTERS*

Complete DKI in conjunction with GHD will be presenting a live burn event with continuing education for Florida and Alabama agents and adjusters.   Once completed, you will have earned 6 CE Credits.  DKI will provide breakfast and lunch during the event.  There are two locations and two dates for this opportunity. The Crestview location will be held on September 29 at Crestview Warriors Hall.  The Spanish Fort location will be held on November 15 at the Spanish Fort Community Center.  Space is limited so please RSVP today on their Facebook page or email Ashlee@completedki.com.   We look forward to seeing you all there!   2016 Live Burn

Posted on July 19th, 2016 by completedki

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Experiencing damage to your house from unexpected tragedies can be tough to handle.  Thanks to Complete DKI, there is a new program out to help you.  And if you need to make a claim, Complete  DKI specializes in insurance repair. We work with you and your insurance company to get you back to normal.

 

Follow these steps before you make a claim with your insurance:

1. Call your agent before making a claim

- It may be more beneficial to find out the severity of the loss before creating a claim.

2. Gather loss information

        -Cause of Loss

        -Affected Areas

        -Homeowners Contact Information

        -Deductible Amount

3. Contact Complete DKI

        – To evaluate the loss

        – Help you on the next steps to take to prevent further damage

4. Loss Follow-Up

        -Complete DKI will follow up with your agent to provide details of the loss, with pictures.

Your local agent should be aware of this new program and it will take a lot of stress of your shoulders if a disaster does occur.  With hurricane season upon us, this is a great program to keep handy.  Complete DKI’s goal is to get you back on your feet and back to normalcy as fast as possible.

24 HOUR EMERGENCY SERVICE

Pensacola, FL 850.Call.DKI or 850.225.5354

Mobile, AL 251.Call.DKI or 850.225.5354

CompleteDKI.com

Posted on July 13th, 2016 by completedki

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WE CAN HELP

Nutrients (food), suitable place to grow, and moisture are the only three things needed to have mold grow and spread quickly.   These three things are not hard for mold to find.  Mold can be hidden in walls, under carpets, behind ceiling tiles or it can be visible and growing right in front of your eyes.  How do you know if you have mold?

  • Look for visible mold growth (it may look cottony, velvety, rough, or leathery and have different colors like white, gray, brown, black, yellow, or green). Mold often appears as a staining or fuzzy growth on furniture or building materials (walls, ceilings, or anything made of wood or paper). Look for signs of moisture or water damage (water leaks, standing water, water stains, condensation, etc.).
  • Check around air handling units (air conditioners, furnaces) for standing water. Routinely inspect the evaporator coils, liner surfaces, drain pans and drain lines.
  • Search areas where you notice mold odors. If you can smell an earthy or musty odor, you may have a mold problem.
  • If mold-allergic people have some allergy symptoms when in your home, mold might be the problem.
Before and After Mold Restoraiont

Before and After picture of one of Complete DKI’s mold projects

Bleach does not kill mold, that is a long time myth.  But do not stress or worry if you notice the odor of mold or see mold growing, CompleteDKI is here to help you!  As a state certified company in Florida and Alabama, we have a professional team of mold remediators, trained and licensed by the state to rid your home of mold.  We start with determining the extent of mold infiltration and then begin the remediation process. Whether it is mildew, mold, or black mold affecting your premises, we are efficient in treating all types of mold problems caused by water damage, poor ventilation, high moisture, leaking pipes and ceilings.

Our staff offers professional mold restoration services for all types of residential, commercial and industrial settings, ensuring best possible results for you. To us, safety of our staff and satisfaction of our clients comes first, so we use the safest products that can purge your property of mold while ensuring that our workers are in a safe environment. We are constantly evolving to improve our mold restoration Pensacola services through new processes, product testing, and new mold remediation equipment. We take pride in outperforming our competition while following the IICRC-S520 standards.  Most home insurance covers mold damage and CompleteDKI will deal with your insurance company and the claims.  Call us today for a quote or any questions you may have 850.225.5354

Check out what Brice Pelfrey, CPM, Director of Property Management, Beck Property Company, Inc. said about his mold experience with Complete DKI…..

” I have used several mold remediation companies in the past, and tenants are very rarely completely satisfied once the work is done. Usual tenant complaints are of headaches due to mold still in the facility or call weeks later and say the mold had returned. The last time I had a mold problem, I called Complete DKI. They performed the work afterhours so that regular business would not be interrupted. They performed all the mold remediation, and I have not had a single complaint from the tenant. I was very impressed with how thorough the crew was with the mold removal and I was especially pleased at how quickly Complete DKI finished the job. I highly recommend Complete DKI. ” 

Posted on June 7th, 2016 by completedki

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Most everyone knows that if they are having construction done that they should hire a licensed contractor.  To become a licensed contractor a state usually imposes specific requirements such as minimum education or work experience. The state may also require that the contractor prove knowledge through examinations.  A business license however is different from a contractors license.  A business license can be obtained with a couple hundred dollars and a visit to local clerk of court. Finding a licensed contractor isn’t difficult, all licensed contractor advertisements—whether it be an ad in the phone book or newspaper, a flyer that shows up at your front door, or the company’s name on the side of a truck— have the contractor’s state license number. You can check the license status online or call  850.487.1395.

Finding a PROFESSIONAL Licensed Contractor is the challenging part.  For most homeowners, the hardest part of any home renovation project isn’t the work itself, it’s finding a reliable contractor to do the job. Installing kitchen cabinets, knocking down a wall or retiling the bathroom is simple compared with the struggle of hiring a professional contractor who will perform at a high level from start to finish, or even just to show up in a timely manner.  There are so many stories about contractors starting a job and just never returning!

Here are some tips for finding a reliable, professional licensed contractor:

  • Ask your insurance agent- if work to be done is a result of a disaster (man made or natural) and will be claimed through insurance, contact your agent for licensed contractors.
  • Ask friends, relatives and co-workers for references. People you know who have done similar projects are your reliable sources.
  • Read online reviewsGoogle, Angie’s List, and the Better Business Bureau are reliable sources.  Click here for Complete DKI’s Google reviews
  • Check their License!- ask to see his/her pocket license, along with a picture I.D. Make sure the person you’re dealing with is the same person on the license.
  • Verify the contractor’s business location and telephone number-A contractor who operates a business from the back of a pickup truck with a cellphone may be difficult to find if a job needs to be fixed after final payment is made.

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Let’s be positive and assume that most licensed contractors are competent, honest, hardworking and financially responsible. However, many are not and problems could be prevented if homeowners knew their licensed contractor’s work history.  Complete DKI is licensed in Pensacola and Mobile.  Our teams provide property restoration services such as mold remediation, water damage remediation, fire & smoke damage mediation, storm cleanup, emergency response, and construction services, so we can be there whenever and wherever you need us. We offer state-of-the-art equipment, and rapid service. Complete DKI  employs quality professionals with the skills and proven track records to ensure satisfaction with our work.  We continually update our skills through seminars, trade programs, mandatory schooling and industry affiliations. Complete DKI utilizes available association, industry and government resources to provide and maintain state-of-the-art technical training and current information related to our trade.  Contact us  on our 7 days, 24 hour emergency response line: 1.850.225.5354.

 

Posted on March 8th, 2016 by completedki

 

Turning on the TV in the morning to our local news channel and hearing that bad weather is on it’s way is the absolute last thing we want to hear to start our day. Of course when we get word that a bad storm is brewing and our home is in danger, it is human nature to become a little nervous. Now sometimes we can hear this news and think that the meteorologist that is making the prediction is wrong and that the storm will pass; that could be likely BUT it is also very likely that they are in fact correct and we need to prepare ourselves and our family for the worst. So where do we start? Complete DKI is here to help with some tips on what to do, what to pack and how to prepare your safe room BEFORE we get the news of a storm coming our way!

  • Make  a family emergency plan. Make sure you discuss with all of your family members what to do in case you have to get out of your house immediately or if you get split up during the process. Have a meeting spot near your house that is in a safe place.
  • Prepare a home emergency kit. Some key items for this kit would include- Batteries (stored safely), medication, portable radio, back up phone battery/charger, water/snacks, first aid kit, sturdy gloves, torch (battery operated), toiletries, pet food (if applicable), baby food/diapers (if applicable), any valuables, water proof bags, etc. 
  • Keep your home emergency kit in a safe and dry place. Make sure that all of the items are not expired and are able to use.
  • Secure any items around your property that could fly away in high winds and could be a hazard to you or your home.
  • Make sure your home and car insurance is up to date
  • Clear any loose branches around your home that could be a hazard during high winds
  • Make sure you know how to correctly and safely turn off your power and gas in case of an emergency
  • Identify your safe room and make sure your family knows the quickest and most efficient way to get themselves and any pets into the room
  • Get shutters or metal screens fitted to your windows for extra protection
  • After a storm warning, act quickly and listen to the advice officials have given you. Make sure your other family members are aware and ready to move in t If you experience damage in your home, call Complete DKI 24/7. Our technicians work around the clock and are always fully prepared in uniforms and clearly marked Complete DKI vans. Our technicians are alwaysprofessional and presentable! If you experience fire damage, please contact our full service location on Davis Highway by calling 850-CALL-DKI or 850-225-5354. Complete DKI wishes everyone a very safe and happy New Year!he safe room or evacuate if need be.Disconnect all electrical items and turn off power, water and gas if instructed to do so.
  • Make sure your pets are safely inside 
  • Grab your emergency kit and activate your family emergency plan

Sometimes we don’t get a lot of warning before a storm. You could have heard a day ago that there will be a bad storm passing and there will be tornado warnings, but you think nothing of it. The next thing your know, the electricity cuts out and you hear faint sirens notifying you that a tornado is near. Times like those make us thankful that we have family emergency plans and we know what to do in these types of situations. If you don’t already have a plan, we encourage you to take these tips and put one together for you and your family. Never take a storm warning lightly; always prepare for the worst.

 If you experience storm damage in your home, call Complete DKI 24/7. Our technicians work around the clock and are always fully prepared in uniforms and clearly marked Complete DKI vans. Our technicians are alwaysprofessional and presentable! If you experience storm damage, please contact our full service location on Davis Highway by calling 850-CALL-DKI or 850-225-5354. 

Posted on January 11th, 2016 by completedki

Believe it or not, battery fires are a huge deal. From the moment you buy the pack of batteries at your local grocery store, it is important to store them in a safe place. There have been many cases where 9 volt batteries have been the cause of a house fire. What is alarming to us, is that our fire detectors call for 9 volt batteries so it is very important for everyone to know how to dispose of them safely when replacing them. Complete DKI is here to help you and your family become aware of the hazards so that you can prevent a house fire in your home.

I know to a lot of people, battery fires are not the first thing on your mind. In fact, you may even be unaware that 9 volt batteries are such a huge threat! There have been accidents where someone is simply just changing the batteries in their fire alarm at home and without thinking anything of it, they tossed the used batteries in the trash can like any other garbage. The next thing you know, your trash can is sitting out by the street and there are roaring flames that takes more than your water hose to put out. To provide you with even more information about battery fires and safety precautions for you and your family, we have attached a couple videos that may catch your attention.  http://themotherlist.com/fire-safety-video-must-watch/ https://www.youtube.com/watch?v=75_f6CjIcz8 A fire or any disaster for that matter is something that no one wants to experience in a lifetime, so that is why it is so important to be prepared and have a safety plan!  If you experience fire damage in your home, call Complete DKI 24/7. Our technicians work around the clock and are always fully prepared in uniforms and clearly marked Complete DKI vans. Our technicians are always professional and presentable! If you experience fire damage, please contact our full service location on Davis Highway by calling 850-CALL-DKI or 850-225-5354. 

Posted on December 21st, 2015 by completedki

I’m dreaming of a white Christmas….Keep that in mind this year while cooking your holiday meal. I think we can all agree a charred and soot filled Christmas is last on our list! Cooking in the kitchen on Christmas can be a very stressful event. Family is in town, kids are running around like crazy and having all your family in one house is bound to be pure chaos. Did you know that frying in the kitchen poses the greatest risk for a fire? Since this is the sad truth, Complete DKI would like to provide some tips for you and your family this Christmas to prevent a disaster.

  • First and foremost, always make sure that your home has working smoke alarms. Never remove any of the batteries without replacing them. Having a working smoke alarm can save your life.
  • Even though this time of the year is hectic, make sure you are always paying attention to your food and never leave it unattended. Always be alert and have timers for your dishes. This helps prevent kitchen fires and of course, who would want their food burnt to a crisp?
  • Leftovers are the best this time of year. It’s like your Christmas meal gets to go on for days and what is better than that? Make sure that you keep leftovers in the fridge and do not leave anything in the oven. If another family member didn’t realize the oven was stocked up, they could turn it on and this would be a recipe for disaster. 
  • Leading up to Christmas Eve, you have all the kids in town and since cooking will be the only thing you will have to do for the next couple days, pizza delivery is a must. Make sure that the pizza boxes do not get left in the oven. This is a huge fire risk. 
  • In case of an emergency, it is important that your family has an emergency escape plan and knows what to do in case of a fire.
  • If you are frying food this Christmas, make sure when the fryer is in use it is never left unattended. Unattended cooking is the leading cause for kitchen fires.

Christmas is the most exciting time of the year. It’s a holiday for giving, loving, eating and being around our loved ones. Even though we are all going to be busy preparing our holiday meal, try to keep these tips in mind to prevent a disaster in your home this year. We often think that leaving the food to fry by itself will be just fine while we go and greet Aunt Betty at the front door but the next thing you know little Charlie rides his new scooter through the kitchen while Susan is chasing him, they knock over the grease filled fryer without realizing it and the next thing you know the kitchen is up in flames. We can all agree that a house fire is not on our Christmas list to Santa this year.

If you experience fire damage in your home, call Complete DKI 24/7. Our technicians work around the clock and are always fully prepared in uniforms and clearly marked Complete DKI vans. Our technicians are alwaysprofessional and presentable! If you experience fire damage, please contact our full service location on Davis Highway by calling 850-CALL-DKI or 850-225-5354.

Complete DKI wishes you and your family a very Merry Christmas and a Happy New Year!