Disaster Restoration Info from Complete DKI

With years of experience in disaster restoration, Complete DKI is a leading restoration contractor for Pensacola, Gulf Shores, Gulf Breeze, Mobile and surrounding area. Call our 24-hour emergency response line to get help now!
Posted on July 27th, 2016 by completedki

*ATTENTION AGENTS & ADJUSTERS*

Complete DKI in conjunction with GHD will be presenting a live burn event with continuing education for Florida and Alabama agents and adjusters.   Once completed, you will have earned 6 CE Credits.  DKI will provide breakfast and lunch during the event.  There are two locations and two dates for this opportunity. The Crestview location will be held on September 29 at Crestview Warriors Hall.  The Spanish Fort location will be held on November 15 at the Spanish Fort Community Center.  Space is limited so please RSVP today on their Facebook page or email Ashlee@completedki.com.   We look forward to seeing you all there!   2016 Live Burn

Posted on July 19th, 2016 by completedki

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Experiencing damage to your house from unexpected tragedies can be tough to handle.  Thanks to Complete DKI, there is a new program out to help you.  And if you need to make a claim, Complete  DKI specializes in insurance repair. We work with you and your insurance company to get you back to normal.

 

Follow these steps before you make a claim with your insurance:

1. Call your agent before making a claim

- It may be more beneficial to find out the severity of the loss before creating a claim.

2. Gather loss information

        -Cause of Loss

        -Affected Areas

        -Homeowners Contact Information

        -Deductible Amount

3. Contact Complete DKI

        – To evaluate the loss

        – Help you on the next steps to take to prevent further damage

4. Loss Follow-Up

        -Complete DKI will follow up with your agent to provide details of the loss, with pictures.

Your local agent should be aware of this new program and it will take a lot of stress of your shoulders if a disaster does occur.  With hurricane season upon us, this is a great program to keep handy.  Complete DKI’s goal is to get you back on your feet and back to normalcy as fast as possible.

24 HOUR EMERGENCY SERVICE

Pensacola, FL 850.Call.DKI or 850.225.5354

Mobile, AL 251.Call.DKI or 850.225.5354

CompleteDKI.com

Posted on May 30th, 2016 by completedki

This Memorial Day, many families and friends will be dusting off their grills and firing them up for some holiday fun! Complete DKI in Pensacola and Mobile want to suggest some tips to hopefully prevent accident or injuries from grill fires.  Let’s make happy memories not tragic stories about grill fires leading to house fires.

Each year an average of 8,900 home fires are caused by grilling, and close to half of all injuries involving grills are due to thermal burns. While nearly half of the people who grill do it year-round, July is the peak month for grill fires followed by May, June and August.  Failure to clean the grill was the leading factor contributing to grill fires.

Before Grilling:

  • Check grill for leaks.
  • Check the tubes leading to the burner regularly for blockages.
  • Make sure the grill is at least 10 feet away from your house, garage or trees.
  • Store and use your grill on a large, flat surface that cannot burn (i.e., concrete or asphalt).
  • Don’t use grills in a garage, on a porch, deck or on top of anything that can catch fire. Never use a propane barbecue grill on a balcony, terrace or roof (it is both dangerous and illegal).
  • Check for damages to your propane tank before filling it.
  • Never transport or store propane cylinders in the trunk of your automobile.

During Barbecuing:

  • Keep children away from the grill.
  • Don’t wear loose clothing that might catch fire.
  • Do use long-handled barbecue tools and/or flame-resistant mitts.
  • Never use any flammable liquid other than a barbecue starter fluid to start/freshen a fire.
  • Never pour or squirt starter fluid onto an open flame..
  • Keep alcoholic beverages away from the grill; they are flammable and could cause massive grill fires.
  • Never leave the grill unattended.

After Barbecue:

  • Always follow the manufacturer’s cleaning and storing instructions that accompany the grill.
  • Keep your grill clean and free of grease buildup that may lead to a fire.
  • Never store liquid or pressurized fuels inside your home and/or near any possible sources of flame.

In case of a fire:

  • For propane grills, turn off the burners. For charcoal grills, close the grill lid. Disconnect the power to electric grills.
  • For propane grills, if you can safely reach the tank valve, shut it off.
  • If the fire involves the tank, leave it alone, evacuate the area and call the fire department.
  • Any fire that endangers property: call fire department
  • Never attempt to extinguish a grease fire with water.  Use an approved portable fire extinguisher.

Remember that Complete DKI is available 24 hours a day, 7 days a week in the event that you have a fire.  Within 2 hours we will be there to board up your home at no cost to you and estimate what your damage is.  We offer rapid fire remediation, including smoke damage.

Enjoy your day, be safe, and remember those who have died for our freedom!

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Posted on May 25th, 2016 by completedki

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Insurance is confusing.  Understatement.  I “learned” today about ACV and RCV.  Using the word “learned” is a stretch. I am attempting to grasp the difference with the help of Mike Lacey, our General Manager here in Pensacola and Mobile at CompleteDKI.

A homeowner’s insurance policy determines how a claim will be settled depending on if it is a Replacement Cost Value (RCV) policy or an Actual Cash Value (ACV) policy. In short, Actual Cash Value is the replacement cost MINUS depreciation.  Depreciation is a financial deduction based on the age and useful life of that item(s).  The Replacement Cost Value is the actual cost in today’s dollars to repair or replace an item(s) back to pre-loss condition.

All clear? Ha!  

How about an example?!

 

Carpet.  Insurance standards are that carpet holds value for 7 years.  Let’s say that carpet is destroyed by a fire 2 years after you get it.  If your homeowners insurance is an ACV policy you will be reimbursed for the 5 years of value it has left.  That is your purchase price minus 2 years of depreciation.  If your policy is RCV, they will reimburse you for the replacement of the carpet.  It will need to be as close to an exact match as possible, financially speaking, so the same like and kind.  The ACV payment will likely not be enough to cover the cost of new carpet and you will have to cover the difference, where as with RCV they will replace it.

RCV trumps ACV.  Many people opt for ACV policies over replacement cost policies for homeowners insurance though because of the cost difference. In most situations, the better coverage of replacement cost homeowners policies can make homeowner’s much happier with their insurance policy after a loss occurs. Paying a little extra to avoid worry may be worth it.  You could possibly offset the extra cost of your homeowners policy by raising your deductible

Obviously, the most important thing home insurance covers is your actual home. In many cases, opting for limited coverage of your possessions paired with complete coverage of your dwelling could possibly make the most sense. Take an inventory of your possessions and decide what is right for you and your family.

 

 

Posted on January 11th, 2016 by completedki

Believe it or not, battery fires are a huge deal. From the moment you buy the pack of batteries at your local grocery store, it is important to store them in a safe place. There have been many cases where 9 volt batteries have been the cause of a house fire. What is alarming to us, is that our fire detectors call for 9 volt batteries so it is very important for everyone to know how to dispose of them safely when replacing them. Complete DKI is here to help you and your family become aware of the hazards so that you can prevent a house fire in your home.

I know to a lot of people, battery fires are not the first thing on your mind. In fact, you may even be unaware that 9 volt batteries are such a huge threat! There have been accidents where someone is simply just changing the batteries in their fire alarm at home and without thinking anything of it, they tossed the used batteries in the trash can like any other garbage. The next thing you know, your trash can is sitting out by the street and there are roaring flames that takes more than your water hose to put out. To provide you with even more information about battery fires and safety precautions for you and your family, we have attached a couple videos that may catch your attention.  http://themotherlist.com/fire-safety-video-must-watch/ https://www.youtube.com/watch?v=75_f6CjIcz8 A fire or any disaster for that matter is something that no one wants to experience in a lifetime, so that is why it is so important to be prepared and have a safety plan!  If you experience fire damage in your home, call Complete DKI 24/7. Our technicians work around the clock and are always fully prepared in uniforms and clearly marked Complete DKI vans. Our technicians are always professional and presentable! If you experience fire damage, please contact our full service location on Davis Highway by calling 850-CALL-DKI or 850-225-5354. 

Posted on December 21st, 2015 by completedki

I’m dreaming of a white Christmas….Keep that in mind this year while cooking your holiday meal. I think we can all agree a charred and soot filled Christmas is last on our list! Cooking in the kitchen on Christmas can be a very stressful event. Family is in town, kids are running around like crazy and having all your family in one house is bound to be pure chaos. Did you know that frying in the kitchen poses the greatest risk for a fire? Since this is the sad truth, Complete DKI would like to provide some tips for you and your family this Christmas to prevent a disaster.

  • First and foremost, always make sure that your home has working smoke alarms. Never remove any of the batteries without replacing them. Having a working smoke alarm can save your life.
  • Even though this time of the year is hectic, make sure you are always paying attention to your food and never leave it unattended. Always be alert and have timers for your dishes. This helps prevent kitchen fires and of course, who would want their food burnt to a crisp?
  • Leftovers are the best this time of year. It’s like your Christmas meal gets to go on for days and what is better than that? Make sure that you keep leftovers in the fridge and do not leave anything in the oven. If another family member didn’t realize the oven was stocked up, they could turn it on and this would be a recipe for disaster. 
  • Leading up to Christmas Eve, you have all the kids in town and since cooking will be the only thing you will have to do for the next couple days, pizza delivery is a must. Make sure that the pizza boxes do not get left in the oven. This is a huge fire risk. 
  • In case of an emergency, it is important that your family has an emergency escape plan and knows what to do in case of a fire.
  • If you are frying food this Christmas, make sure when the fryer is in use it is never left unattended. Unattended cooking is the leading cause for kitchen fires.

Christmas is the most exciting time of the year. It’s a holiday for giving, loving, eating and being around our loved ones. Even though we are all going to be busy preparing our holiday meal, try to keep these tips in mind to prevent a disaster in your home this year. We often think that leaving the food to fry by itself will be just fine while we go and greet Aunt Betty at the front door but the next thing you know little Charlie rides his new scooter through the kitchen while Susan is chasing him, they knock over the grease filled fryer without realizing it and the next thing you know the kitchen is up in flames. We can all agree that a house fire is not on our Christmas list to Santa this year.

If you experience fire damage in your home, call Complete DKI 24/7. Our technicians work around the clock and are always fully prepared in uniforms and clearly marked Complete DKI vans. Our technicians are alwaysprofessional and presentable! If you experience fire damage, please contact our full service location on Davis Highway by calling 850-CALL-DKI or 850-225-5354.

Complete DKI wishes you and your family a very Merry Christmas and a Happy New Year!

Posted on December 15th, 2015 by completedki

 

 

 

 

 

With Winter quickly approaching us, all that is on our minds is hot chocolate, warm blankets, layers of clothing, cranking the heat up, and for a few of us a miserable couple of months ahead. While some of us may be more than ready for Winter, others are indeed, not! We all like to make sure we are warm and comfy in our homes, especially during these cold months. There are many safe heating methods that Complete DKI would love to share with you, as well as those not so smart methods that could do a lot of damage to you and/or your home. Here are some tips for you and your family this Winter!

  • Never burn charcoal inside your home as a fuel alternative. This is extremely dangerous. If charcoal is being burnt in an enclosed space, it gives off deadly amounts of carbon monoxide fumes that could kill you.
  • Do not burn excessive amounts of paper to build a vast fire in the fire place. This can cause a house fire by igniting the soot and creosote in the chimney. Also, never remove the fireplace screen to allow more heat in the house. It is there to keep sparks from flying out of the fire place and starting a fire.
  • Electric furnaces, baseboard heaters, and other heating methods that use electricity, are the most efficient and safe heating methods out there. Although these methods are a bit pricey, if they are an option for you, the safety features on these heaters make it worth it for your family’s safety.
  • Natural gas heating is very cost effective and actually a very popular way to heat your home. Natural gas is very clean and healthy for the environment we live in. No matter what time of the year it is or what the weather is like outside, natural gas is always safe and reliable. Once you start using it,is has an immediate impact on the environment.
  • Do not use your kitchen stove as a heating source. This is a huge fire hazard and can cause serious damage. People have been known to leave all the burners on at the same time or even set the oven temperature at the highest it can go to heat their home. If you have a gas oven and you do this, carbon monoxide gas can build up and poison you and your family.

Of course when we are cold and uncomfortable we will try any method to make our homes warm. Just keep in mind the tips that we shared today and know that there are very safe ways as well as completely dangerous ways to produce heat. It is very important to educate yourself as well as your family when it comes to fire hazards. Your Aunt Liz from Florida could be visiting you in Colorado and of course she is not used to any temperatures below fifty degrees. It’s currently negative ten degrees in Colorado and all she is worried about is finding some kind of warmth. Everyone is asleep so she turns on the burners on the stove and then falls back asleep. Next thing you know, the entire family is woken up by flames surrounding the house and you have to follow your emergency escape plan to get out! Of course no one ever wants to go through this experience so please keep these safe heating methods in mind this season!

If you do experience fire damage in your home, call Complete DKI 24/7. Our technicians work around the clock and are always dressed in uniform, will arrive in clearly marked Complete DKI vans and are ready for any emergency! Please contact our full service location on Davis Highway by calling 850-CALL-DKI or 850-225-5354

Complete DKI wishes you all a safe and disaster free winter season!

 

Posted on December 8th, 2015 by completedki

 

 

 

 

 

 

Tis the season to be jolly! I’m sure that most of us can agree that Christmas is the best time of the year! Christmas trees, beautiful ornaments, houses all around town shining with lights, poinsettias on the front porch and of course a good Christmas meal. It is such a wonderful time of year that sometimes we can be so caught up in the moment that we forget some of the most important fire safety precautions. Did you know that U.S. fire departments responded to an estimated 210 home fires per year that  began with Christmas tree fires in 2009-2013? Unfortunately, Christmas trees can be a huge fire hazard so it is up to you to take the correct precautions to ensure that you and your family can have safe and fire-free holiday!

Complete DKI is here to help you this holiday season! Before you start your decorating this year, please take a minute to check out these valuable tips!

  • Before you start hanging up lights on your house, inspect them thoroughly to make sure that they are working properly and don’t have any loose connections or eroded ends. If you do notice a light bulb out, replace them right away!
  • Try not to overload your homes electrical circuits. This can be very dangerous and can cause a fire!
  • To prevent getting electrocuted, use insulated hooks to hang up lights instead of nails or screws.  
  • Always make sure to turn off your Christmas lights before leaving your home or going to bed.
  • Make sure that the lights you are using outside are labeled “outside lights” and the lights you are using inside are labeled “inside lights”.
  • Never place your Christmas tree anywhere near a heat source. Especially a fire place.
  • Christmas trees always look better wrapped in lights, but please do not overload it with them. This can cause your circuits to overload which can lead to a fire.
  • Keeping in mind that your home could possibly suffer from a fire, take precautions and make sure that all exits are clear and your Christmas tree or any other decorations are not blocking any pathways.
  • Natural Christmas trees have a much higher risk for catching fire. If you use an artificial tree, make sure that it is flame retardant.

Let’s face it, we are all so busy this time of the year. We have last minute gift shopping, Christmas parades, work parties, family gatherings and all kinds of different activities to do in such a short amount of time. It is too easy to forget that simple decorations and an innocent little (or big) Christmas tree could start such a huge tragedy. You could be hanging up the Christmas lights outside with your son and maybe he wasn’t aware that you cannot overload the circuits. He plugged one too many light strands in and BOOM, an electrical fire has started. It is so important to educate not only yourself, but your family as well.

If you experience fire damage in your home, call Complete DKI 24/7. Our technicians work around the clock and are always fully prepared in uniforms and clearly marked Complete DKI vans. Our technicians are always professional and presentable! If you experience fire damage, please contact our full service location on Davis Highway by calling 850-CALL-DKI or 850-225-5354.

Complete DKI wishes you and your family a very Merry Christmas and a Happy New Year!

*REMEMBER… Christmas is the time to kindle a fire in the heart, not in your home!

Posted on October 29th, 2015 by completedki

Halloween Fire Safety

 

Every year on Halloween, kids race their friends door to door while trick-or-treating to get the best candy from each house. While this is such a fun time, we have to remember that due to our Halloween decorations, there is a scary chance that a house fire could be started. Candle fires are a leading cause of house fires in the United States. Between 2003 and 2007 an average of 15,260 home fires were started by candles. Did you know that Halloween is one of the top five days for candle fires? Complete DKI has some tips for preventing house fires this Halloween to make sure yours can be sweet and safe!

  • Always make sure all of your smoke alarms are working properly.
  • Clear all exits so nothing is blocking an escape route.
  • Instead of an open flame in your Jack-O-Lantern or any other decorations on your front porch or around your house, try to use batteries. If you insist on using a real candle, please use extreme caution while there is an open flame.
  • Some decorations can be caught on fire easily so try to keep anything that is not flame-resistant or flame-retardant away from an open flame or other heat sources.
  • Try to not overload electrical outlets and keep extension cords to a minimum.
  • Just in case of a fire, please make sure your children are aware of fire safety such as “stop, drop and roll” and the fire escape route in your home.

You may not think a house fire could happen to you this Halloween but, it very well could! There might be a very animated group of kids dressed up as Power Rangers approaching your front door for some candy and Jason knocks over your Jack-O-Lantern and next thing you know, your gorgeous home is burned to the ground. With that being said, please use extreme caution so you and your family can have a safe and fun night of trick-or-treating or other spooky activities!

Give Complete DKI a call at 850.CALL.DKI or 251.CALL.DKI if you have suffered from a house fire.