Disaster Restoration Info from Complete DKI

With years of experience in disaster restoration, Complete DKI is a leading restoration contractor for Pensacola, Gulf Shores, Gulf Breeze, Mobile and surrounding area. Call our 24-hour emergency response line to get help now!
Posted on August 8th, 2016 by completedki

These storms we’ve been having can be very scary and cause a lot of damage.  From lightening fires to flooding, you have to be prepared.  With Complete DKI on your side, water damage doesn’t stand a chance.   We will find the root cause as well as source of water damage, remove the water with high powered equipment, dry the area with high speed fans, and then begin the repairs on the damage.  Complete DKI works fast and efficiently to get you back to normalcy as quickly as possible.  We understand any delay can cause further damage to the structure of your property and belongings.   It may also start causing health hazards if not treated in a timely manner.  With our 24/7 emergency response team, we will be there quickly to start the process.  Complete DKI will work directly with your insurance company to relieve any stress and keep them and you up to date on the job.  Contact Complete DKI today to fix all your water damage issues.  850-Call-DKI (850-225-5354)

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Posted on August 1st, 2016 by completedki

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No one should have to deal with a traumatic event, but if you do, Complete DKI is here to help you on the road to recovery.   Known as one of the top-rated Pensacola bio cleanup companies, Complete DKI removes and disposes of potentially pathogenic substances, including bodily fluids and tissue, resulting from trauma, accident, death, or crime.  We are dedicated to the safe, quick, and confidential removal of biohazard waste.  Complete DKI will also work directly with your insurance company and make it as stress-free as possible.

Although traumatic events are the highest demands for bio hazardous clean up, we also offer cleanups for sewage backups and rodents.

Sewage backups are definitely not a fun situation to deal with as a homeowner.  The filth and odor can be very overwhelming.  Our professionals remove the contaminants, sewage, and moisture from your space, ensuring the structure is completely cleaned, deodorized, and disinfected.

Complete DKI will also help if your house or specific spaces are effected by pigeons, mice, rats, cockroaches, among other rodents.  We use ozone generators and foggers to remove odor from clothing, furniture, and personal belongings to prevent dangerous parasites and/or bacteria.

 

Let our experienced, licensed team cleanup the bio hazardous and pathological waste that can lead to unhealthy and dangerous environment.  We are understanding and familiar to the situations that may occur and will do everything we can to make it as stress free as possible.

 Types of bio-hazard waste removal services offered by Complete DKI include:

• Body fluids and tissues
• Blood
• Blood products, including plasma, serum
• Suicide biohazard waste
• Animal waste
• Death scene biohazard waste
• Gross filth
• Serious injury scene bio-hazardous waste
• Pack Rat and Hoarder home

 

 

 

 

Posted on July 27th, 2016 by completedki

Complete DKI and Hurricane Season

Having a CODE RED Main Street contract with Complete DKI, you will be top priority when a hurricane hits.  Complete DKI is here for you before, during, and after the storm.  You may be wondering how they prepare for a hurricane or how they are able to respond to all their clients?  Here is a brief timeline on how Complete DKI works during a hurricane:

Pre-Storm

When the hurricane is 72 hours out, clients make contact with Complete DKI.  Complete DKI will help you board up your facility, move items, and gather information on how to contact you.  When the hurricane is 24-48 hours out, DKI will be making sure you are ready.  Checking to make sure there’s no last minute things you need and seeing what problems you may be expecting.  During this time, DKI staff will be securing large commercial equipment, such as power generators,  in a safe, easily accessible location about 2-3 hours from the coast waiting the storm out.  For CODE RED clients with larger facilities, equipment will be earmarked specifically for you.

In The Eye

When the hurricane reaches land, Complete DKI will be available via text, e-mail, and as by phone (as long as the phone lines hold out).  Complete DKI will be stationed at the office with other DKI franchisees to provide equipment and manpower.  All DKI franchises that join Complete DKI will also have FL licenses and ready to help.

Post Storm

After the hurricane hits, Complete DKI will contact you to assess the damage to your facility.  There will be staff available to answer and triage phone calls.  As soon as the road conditions make it possible, Complete DKI will dispatch teams from their office to your facility.  For larger facilities, Complete DKI will be able to supply power generation to start the cleanup process as soon as possible.  And the equipment that was earmarked specifically for your facility, will be on it’s way to get you back to normalcy as soon as possible.  Complete DKI will also work with the adjuster, HOAs, and the insurance companies after the hurricane.

Compete DKI  has the largest equipment inventory in North America, including over 250,000 pieces of drying equipment.  And with over 25,000 certified restoration technicians, Complete DKI will get you back up to normalcy quickly.  Get in contact with Complete DKI to start a relationship today.  They will ensure that when a disaster happens, everyone involved is working towards the same goal.

Posted on July 19th, 2016 by completedki

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Experiencing damage to your house from unexpected tragedies can be tough to handle.  Thanks to Complete DKI, there is a new program out to help you.  And if you need to make a claim, Complete  DKI specializes in insurance repair. We work with you and your insurance company to get you back to normal.

 

Follow these steps before you make a claim with your insurance:

1. Call your agent before making a claim

- It may be more beneficial to find out the severity of the loss before creating a claim.

2. Gather loss information

        -Cause of Loss

        -Affected Areas

        -Homeowners Contact Information

        -Deductible Amount

3. Contact Complete DKI

        – To evaluate the loss

        – Help you on the next steps to take to prevent further damage

4. Loss Follow-Up

        -Complete DKI will follow up with your agent to provide details of the loss, with pictures.

Your local agent should be aware of this new program and it will take a lot of stress of your shoulders if a disaster does occur.  With hurricane season upon us, this is a great program to keep handy.  Complete DKI’s goal is to get you back on your feet and back to normalcy as fast as possible.

24 HOUR EMERGENCY SERVICE

Pensacola, FL 850.Call.DKI or 850.225.5354

Mobile, AL 251.Call.DKI or 850.225.5354

CompleteDKI.com

Posted on July 13th, 2016 by completedki

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WE CAN HELP

Nutrients (food), suitable place to grow, and moisture are the only three things needed to have mold grow and spread quickly.   These three things are not hard for mold to find.  Mold can be hidden in walls, under carpets, behind ceiling tiles or it can be visible and growing right in front of your eyes.  How do you know if you have mold?

  • Look for visible mold growth (it may look cottony, velvety, rough, or leathery and have different colors like white, gray, brown, black, yellow, or green). Mold often appears as a staining or fuzzy growth on furniture or building materials (walls, ceilings, or anything made of wood or paper). Look for signs of moisture or water damage (water leaks, standing water, water stains, condensation, etc.).
  • Check around air handling units (air conditioners, furnaces) for standing water. Routinely inspect the evaporator coils, liner surfaces, drain pans and drain lines.
  • Search areas where you notice mold odors. If you can smell an earthy or musty odor, you may have a mold problem.
  • If mold-allergic people have some allergy symptoms when in your home, mold might be the problem.
Before and After Mold Restoraiont

Before and After picture of one of Complete DKI’s mold projects

Bleach does not kill mold, that is a long time myth.  But do not stress or worry if you notice the odor of mold or see mold growing, CompleteDKI is here to help you!  As a state certified company in Florida and Alabama, we have a professional team of mold remediators, trained and licensed by the state to rid your home of mold.  We start with determining the extent of mold infiltration and then begin the remediation process. Whether it is mildew, mold, or black mold affecting your premises, we are efficient in treating all types of mold problems caused by water damage, poor ventilation, high moisture, leaking pipes and ceilings.

Our staff offers professional mold restoration services for all types of residential, commercial and industrial settings, ensuring best possible results for you. To us, safety of our staff and satisfaction of our clients comes first, so we use the safest products that can purge your property of mold while ensuring that our workers are in a safe environment. We are constantly evolving to improve our mold restoration Pensacola services through new processes, product testing, and new mold remediation equipment. We take pride in outperforming our competition while following the IICRC-S520 standards.  Most home insurance covers mold damage and CompleteDKI will deal with your insurance company and the claims.  Call us today for a quote or any questions you may have 850.225.5354

Check out what Brice Pelfrey, CPM, Director of Property Management, Beck Property Company, Inc. said about his mold experience with Complete DKI…..

” I have used several mold remediation companies in the past, and tenants are very rarely completely satisfied once the work is done. Usual tenant complaints are of headaches due to mold still in the facility or call weeks later and say the mold had returned. The last time I had a mold problem, I called Complete DKI. They performed the work afterhours so that regular business would not be interrupted. They performed all the mold remediation, and I have not had a single complaint from the tenant. I was very impressed with how thorough the crew was with the mold removal and I was especially pleased at how quickly Complete DKI finished the job. I highly recommend Complete DKI. ” 

Posted on December 15th, 2015 by completedki

 

 

 

 

 

With Winter quickly approaching us, all that is on our minds is hot chocolate, warm blankets, layers of clothing, cranking the heat up, and for a few of us a miserable couple of months ahead. While some of us may be more than ready for Winter, others are indeed, not! We all like to make sure we are warm and comfy in our homes, especially during these cold months. There are many safe heating methods that Complete DKI would love to share with you, as well as those not so smart methods that could do a lot of damage to you and/or your home. Here are some tips for you and your family this Winter!

  • Never burn charcoal inside your home as a fuel alternative. This is extremely dangerous. If charcoal is being burnt in an enclosed space, it gives off deadly amounts of carbon monoxide fumes that could kill you.
  • Do not burn excessive amounts of paper to build a vast fire in the fire place. This can cause a house fire by igniting the soot and creosote in the chimney. Also, never remove the fireplace screen to allow more heat in the house. It is there to keep sparks from flying out of the fire place and starting a fire.
  • Electric furnaces, baseboard heaters, and other heating methods that use electricity, are the most efficient and safe heating methods out there. Although these methods are a bit pricey, if they are an option for you, the safety features on these heaters make it worth it for your family’s safety.
  • Natural gas heating is very cost effective and actually a very popular way to heat your home. Natural gas is very clean and healthy for the environment we live in. No matter what time of the year it is or what the weather is like outside, natural gas is always safe and reliable. Once you start using it,is has an immediate impact on the environment.
  • Do not use your kitchen stove as a heating source. This is a huge fire hazard and can cause serious damage. People have been known to leave all the burners on at the same time or even set the oven temperature at the highest it can go to heat their home. If you have a gas oven and you do this, carbon monoxide gas can build up and poison you and your family.

Of course when we are cold and uncomfortable we will try any method to make our homes warm. Just keep in mind the tips that we shared today and know that there are very safe ways as well as completely dangerous ways to produce heat. It is very important to educate yourself as well as your family when it comes to fire hazards. Your Aunt Liz from Florida could be visiting you in Colorado and of course she is not used to any temperatures below fifty degrees. It’s currently negative ten degrees in Colorado and all she is worried about is finding some kind of warmth. Everyone is asleep so she turns on the burners on the stove and then falls back asleep. Next thing you know, the entire family is woken up by flames surrounding the house and you have to follow your emergency escape plan to get out! Of course no one ever wants to go through this experience so please keep these safe heating methods in mind this season!

If you do experience fire damage in your home, call Complete DKI 24/7. Our technicians work around the clock and are always dressed in uniform, will arrive in clearly marked Complete DKI vans and are ready for any emergency! Please contact our full service location on Davis Highway by calling 850-CALL-DKI or 850-225-5354

Complete DKI wishes you all a safe and disaster free winter season!

 

Posted on December 8th, 2015 by completedki

 

 

 

 

 

 

Tis the season to be jolly! I’m sure that most of us can agree that Christmas is the best time of the year! Christmas trees, beautiful ornaments, houses all around town shining with lights, poinsettias on the front porch and of course a good Christmas meal. It is such a wonderful time of year that sometimes we can be so caught up in the moment that we forget some of the most important fire safety precautions. Did you know that U.S. fire departments responded to an estimated 210 home fires per year that  began with Christmas tree fires in 2009-2013? Unfortunately, Christmas trees can be a huge fire hazard so it is up to you to take the correct precautions to ensure that you and your family can have safe and fire-free holiday!

Complete DKI is here to help you this holiday season! Before you start your decorating this year, please take a minute to check out these valuable tips!

  • Before you start hanging up lights on your house, inspect them thoroughly to make sure that they are working properly and don’t have any loose connections or eroded ends. If you do notice a light bulb out, replace them right away!
  • Try not to overload your homes electrical circuits. This can be very dangerous and can cause a fire!
  • To prevent getting electrocuted, use insulated hooks to hang up lights instead of nails or screws.  
  • Always make sure to turn off your Christmas lights before leaving your home or going to bed.
  • Make sure that the lights you are using outside are labeled “outside lights” and the lights you are using inside are labeled “inside lights”.
  • Never place your Christmas tree anywhere near a heat source. Especially a fire place.
  • Christmas trees always look better wrapped in lights, but please do not overload it with them. This can cause your circuits to overload which can lead to a fire.
  • Keeping in mind that your home could possibly suffer from a fire, take precautions and make sure that all exits are clear and your Christmas tree or any other decorations are not blocking any pathways.
  • Natural Christmas trees have a much higher risk for catching fire. If you use an artificial tree, make sure that it is flame retardant.

Let’s face it, we are all so busy this time of the year. We have last minute gift shopping, Christmas parades, work parties, family gatherings and all kinds of different activities to do in such a short amount of time. It is too easy to forget that simple decorations and an innocent little (or big) Christmas tree could start such a huge tragedy. You could be hanging up the Christmas lights outside with your son and maybe he wasn’t aware that you cannot overload the circuits. He plugged one too many light strands in and BOOM, an electrical fire has started. It is so important to educate not only yourself, but your family as well.

If you experience fire damage in your home, call Complete DKI 24/7. Our technicians work around the clock and are always fully prepared in uniforms and clearly marked Complete DKI vans. Our technicians are always professional and presentable! If you experience fire damage, please contact our full service location on Davis Highway by calling 850-CALL-DKI or 850-225-5354.

Complete DKI wishes you and your family a very Merry Christmas and a Happy New Year!

*REMEMBER… Christmas is the time to kindle a fire in the heart, not in your home!

Posted on November 24th, 2015 by completedki

Thanksgiving is one of America’s favorite holidays for obvious reasons… food. The delicious turkey, mash potatoes and gravy, green bean casserole; oh I could go on forever. While this is such a fun time of the year, we have to be extra careful when it comes to kitchen fires. Fire Safety in the kitchen is always important, especially during any big holiday such as Thanksgiving when there is a lot more activity going on than normal. Did you know that cooking is one of the leading causes for home fires and home injuries? Thanksgiving is one of the most common days for home cooking fires. Frying the turkey and other foods is the greatest risk for this! Complete DKI has some tips for you and your family on how to have a safe and fire-free Thanksgiving this year!

  • Try to keep children out of the kitchen while the meal is being prepared. We all know that sometimes our kids can get carried away and maybe even knock something over into an open flame. This could result in burns to themselves and others.
  • Don’t forget to turn off the burners that you are finished using. With so much activity going on, we can forget to do this very easily. Try using a timer as a reminder when a dish is done.
  • Try to make sure that pot handles on the stove top, are faced towards the middle of the stove at all times.
  • Never leave the kitchen unattended while frying, broiling or grilling food. Turn off the stove if you have to leave the room for any reason at all.
  • Make sure to keep any fabric (kitchen towels, clothing or pot holders) away from an open flame. Try not to wear any loose clothing while cooking in the kitchen.

Thanksgiving is such a fun holiday where we are surrounded by family and good food. You may not have a house fire on your mind, but we all need to be aware that they are very common. Your cousin Susan, who you haven’t seen in years, could walk through the door and as soon as you hear her voice greeting you and the family, you’ll run over to her with excitement to give her a warm welcome. By this time you have completely forgotten the fact that you have a turkey frying, potatoes over boiling and the casserole broiling in the oven. All of the sudden your fabulous Thanksgiving dinner has gone up in flames as well as your newly remodeled kitchen! Please be extremely cautious and aware of your surroundings while cooking this year so you can avoid having this tragedy happen in your home. Complete DKI wishes each and every one of you a SAFE and HAPPY Thanksgiving!


 

Posted on October 29th, 2015 by completedki

Halloween Fire Safety

 

Every year on Halloween, kids race their friends door to door while trick-or-treating to get the best candy from each house. While this is such a fun time, we have to remember that due to our Halloween decorations, there is a scary chance that a house fire could be started. Candle fires are a leading cause of house fires in the United States. Between 2003 and 2007 an average of 15,260 home fires were started by candles. Did you know that Halloween is one of the top five days for candle fires? Complete DKI has some tips for preventing house fires this Halloween to make sure yours can be sweet and safe!

  • Always make sure all of your smoke alarms are working properly.
  • Clear all exits so nothing is blocking an escape route.
  • Instead of an open flame in your Jack-O-Lantern or any other decorations on your front porch or around your house, try to use batteries. If you insist on using a real candle, please use extreme caution while there is an open flame.
  • Some decorations can be caught on fire easily so try to keep anything that is not flame-resistant or flame-retardant away from an open flame or other heat sources.
  • Try to not overload electrical outlets and keep extension cords to a minimum.
  • Just in case of a fire, please make sure your children are aware of fire safety such as “stop, drop and roll” and the fire escape route in your home.

You may not think a house fire could happen to you this Halloween but, it very well could! There might be a very animated group of kids dressed up as Power Rangers approaching your front door for some candy and Jason knocks over your Jack-O-Lantern and next thing you know, your gorgeous home is burned to the ground. With that being said, please use extreme caution so you and your family can have a safe and fun night of trick-or-treating or other spooky activities!

Give Complete DKI a call at 850.CALL.DKI or 251.CALL.DKI if you have suffered from a house fire.