Disaster Restoration Info from Complete DKI

With years of experience in disaster restoration, Complete DKI is a leading restoration contractor for Pensacola, Gulf Shores, Gulf Breeze, Mobile and surrounding area. Call our 24-hour emergency response line to get help now!
Posted on March 17th, 2017 by completedki

Water Damage Pensacola

 

Water damage in Pensacola is an everyday occurrence, and it happens more often than not. Questions you might be asking yourself is “What is water damage exactly? “ . Water damage is a large number of possible occasions that can happen when water leaks, or burst causing a flooding in the house. For instance, the toilet on the second floor can overflow in the middle of the night causing water to pour all over the bathroom floor. The water will then spread into the carpet on the hallway and continue to spread throughout the floor until the source is stopped. It can soak into the walls as well. With it being on the second story, the water has a chance of soaking through the floor and flooding the story below it. Leaking roofs, busted pipes, broken dishwasher hoses, overflowing washing machines are all different causes of water damage.

 

If you experience water damage in your home, time is of the essence. You need to get it removed as soon as possible. To restore your home  If the water sits, it will start destroying material. It will rot wood, start to grow mold, rust metal and so much more. Moisture promotes the growth of mold and other organisms. The faster you act when there is water damage, the better chance you have of saving materials that have been damaged in your home. Complete DKI specializes in the mitigating the effects of water. We have a trained staff of certified employees ready to help in situations like this. Complete DKI uses the highest quality equipment, and well documented procedures to control the water damage.

 

 

Complete DKI’s staff will extract the water from the carpet, tile, hardwood floors, and so on. We take moisture readings and pictures in every room effected by the damage and we document everything. Once the water has been extracted we will start the drying process. The staff will set up high quality dehumidifiers and fans to dry out everything that has been effected. There are several different categories of water damage that include :

Category 1 – This is clean water, or water that does not pose a hazard to humans. This type of water usually comes from a sink overflow or broken appliance pipe.

Category 2 – This water is also called ‘gray water’. This water is contaminated and may cause sickness if ingested. Broken toilets or seepage may cause this type.

Category 3 – This water is known as ‘black water’ and is unsanitary. This contains bacteria and other organisms that cause sickness. Sewage problems and contaminated still water can cause this.

 

If a Category 3 water loss occurs, everything must be removed. Which means, whatever the water has come in contact with or has soaked into, has to be taken or cut out, such as walls, floors, shelves, ductwork and more. If you or someone you know experiences water damage in Pensacola, call Complete DKI at our Florida location at (850)-225-5354. Our staff is on call 24/7 always ready to help.

 

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Posted on August 8th, 2016 by completedki

These storms we’ve been having can be very scary and cause a lot of damage.  From lightening fires to flooding, you have to be prepared.  With Complete DKI on your side, water damage doesn’t stand a chance.   We will find the root cause as well as source of water damage, remove the water with high powered equipment, dry the area with high speed fans, and then begin the repairs on the damage.  Complete DKI works fast and efficiently to get you back to normalcy as quickly as possible.  We understand any delay can cause further damage to the structure of your property and belongings.   It may also start causing health hazards if not treated in a timely manner.  With our 24/7 emergency response team, we will be there quickly to start the process.  Complete DKI will work directly with your insurance company to relieve any stress and keep them and you up to date on the job.  Contact Complete DKI today to fix all your water damage issues.  850-Call-DKI (850-225-5354)

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Posted on August 1st, 2016 by completedki

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No one should have to deal with a traumatic event, but if you do, Complete DKI is here to help you on the road to recovery.   Known as one of the top-rated Pensacola bio cleanup companies, Complete DKI removes and disposes of potentially pathogenic substances, including bodily fluids and tissue, resulting from trauma, accident, death, or crime.  We are dedicated to the safe, quick, and confidential removal of biohazard waste.  Complete DKI will also work directly with your insurance company and make it as stress-free as possible.

Although traumatic events are the highest demands for bio hazardous clean up, we also offer cleanups for sewage backups and rodents.

Sewage backups are definitely not a fun situation to deal with as a homeowner.  The filth and odor can be very overwhelming.  Our professionals remove the contaminants, sewage, and moisture from your space, ensuring the structure is completely cleaned, deodorized, and disinfected.

Complete DKI will also help if your house or specific spaces are effected by pigeons, mice, rats, cockroaches, among other rodents.  We use ozone generators and foggers to remove odor from clothing, furniture, and personal belongings to prevent dangerous parasites and/or bacteria.

 

Let our experienced, licensed team cleanup the bio hazardous and pathological waste that can lead to unhealthy and dangerous environment.  We are understanding and familiar to the situations that may occur and will do everything we can to make it as stress free as possible.

 Types of bio-hazard waste removal services offered by Complete DKI include:

• Body fluids and tissues
• Blood
• Blood products, including plasma, serum
• Suicide biohazard waste
• Animal waste
• Death scene biohazard waste
• Gross filth
• Serious injury scene bio-hazardous waste
• Pack Rat and Hoarder home

 

 

 

 

Posted on July 27th, 2016 by completedki

Complete DKI and Hurricane Season

Having a CODE RED Main Street contract with Complete DKI, you will be top priority when a hurricane hits.  Complete DKI is here for you before, during, and after the storm.  You may be wondering how they prepare for a hurricane or how they are able to respond to all their clients?  Here is a brief timeline on how Complete DKI works during a hurricane:

Pre-Storm

When the hurricane is 72 hours out, clients make contact with Complete DKI.  Complete DKI will help you board up your facility, move items, and gather information on how to contact you.  When the hurricane is 24-48 hours out, DKI will be making sure you are ready.  Checking to make sure there’s no last minute things you need and seeing what problems you may be expecting.  During this time, DKI staff will be securing large commercial equipment, such as power generators,  in a safe, easily accessible location about 2-3 hours from the coast waiting the storm out.  For CODE RED clients with larger facilities, equipment will be earmarked specifically for you.

In The Eye

When the hurricane reaches land, Complete DKI will be available via text, e-mail, and as by phone (as long as the phone lines hold out).  Complete DKI will be stationed at the office with other DKI franchisees to provide equipment and manpower.  All DKI franchises that join Complete DKI will also have FL licenses and ready to help.

Post Storm

After the hurricane hits, Complete DKI will contact you to assess the damage to your facility.  There will be staff available to answer and triage phone calls.  As soon as the road conditions make it possible, Complete DKI will dispatch teams from their office to your facility.  For larger facilities, Complete DKI will be able to supply power generation to start the cleanup process as soon as possible.  And the equipment that was earmarked specifically for your facility, will be on it’s way to get you back to normalcy as soon as possible.  Complete DKI will also work with the adjuster, HOAs, and the insurance companies after the hurricane.

Compete DKI  has the largest equipment inventory in North America, including over 250,000 pieces of drying equipment.  And with over 25,000 certified restoration technicians, Complete DKI will get you back up to normalcy quickly.  Get in contact with Complete DKI to start a relationship today.  They will ensure that when a disaster happens, everyone involved is working towards the same goal.

Posted on July 19th, 2016 by completedki

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Experiencing damage to your house from unexpected tragedies can be tough to handle.  Thanks to Complete DKI, there is a new program out to help you.  And if you need to make a claim, Complete  DKI specializes in insurance repair. We work with you and your insurance company to get you back to normal.

 

Follow these steps before you make a claim with your insurance:

1. Call your agent before making a claim

- It may be more beneficial to find out the severity of the loss before creating a claim.

2. Gather loss information

        -Cause of Loss

        -Affected Areas

        -Homeowners Contact Information

        -Deductible Amount

3. Contact Complete DKI

        – To evaluate the loss

        – Help you on the next steps to take to prevent further damage

4. Loss Follow-Up

        -Complete DKI will follow up with your agent to provide details of the loss, with pictures.

Your local agent should be aware of this new program and it will take a lot of stress of your shoulders if a disaster does occur.  With hurricane season upon us, this is a great program to keep handy.  Complete DKI’s goal is to get you back on your feet and back to normalcy as fast as possible.

24 HOUR EMERGENCY SERVICE

Pensacola, FL 850.Call.DKI or 850.225.5354

Mobile, AL 251.Call.DKI or 850.225.5354

CompleteDKI.com

Posted on July 13th, 2016 by completedki

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Nutrients (food), suitable place to grow, and moisture are the only three things needed to have mold grow and spread quickly.   These three things are not hard for mold to find.  Mold can be hidden in walls, under carpets, behind ceiling tiles or it can be visible and growing right in front of your eyes.  How do you know if you have mold?

  • Look for visible mold growth (it may look cottony, velvety, rough, or leathery and have different colors like white, gray, brown, black, yellow, or green). Mold often appears as a staining or fuzzy growth on furniture or building materials (walls, ceilings, or anything made of wood or paper). Look for signs of moisture or water damage (water leaks, standing water, water stains, condensation, etc.).
  • Check around air handling units (air conditioners, furnaces) for standing water. Routinely inspect the evaporator coils, liner surfaces, drain pans and drain lines.
  • Search areas where you notice mold odors. If you can smell an earthy or musty odor, you may have a mold problem.
  • If mold-allergic people have some allergy symptoms when in your home, mold might be the problem.
Before and After Mold Restoraiont

Before and After picture of one of Complete DKI’s mold projects

Bleach does not kill mold, that is a long time myth.  But do not stress or worry if you notice the odor of mold or see mold growing, CompleteDKI is here to help you!  As a state certified company in Florida and Alabama, we have a professional team of mold remediators, trained and licensed by the state to rid your home of mold.  We start with determining the extent of mold infiltration and then begin the remediation process. Whether it is mildew, mold, or black mold affecting your premises, we are efficient in treating all types of mold problems caused by water damage, poor ventilation, high moisture, leaking pipes and ceilings.

Our staff offers professional mold restoration services for all types of residential, commercial and industrial settings, ensuring best possible results for you. To us, safety of our staff and satisfaction of our clients comes first, so we use the safest products that can purge your property of mold while ensuring that our workers are in a safe environment. We are constantly evolving to improve our mold restoration Pensacola services through new processes, product testing, and new mold remediation equipment. We take pride in outperforming our competition while following the IICRC-S520 standards.  Most home insurance covers mold damage and CompleteDKI will deal with your insurance company and the claims.  Call us today for a quote or any questions you may have 850.225.5354

Check out what Brice Pelfrey, CPM, Director of Property Management, Beck Property Company, Inc. said about his mold experience with Complete DKI…..

” I have used several mold remediation companies in the past, and tenants are very rarely completely satisfied once the work is done. Usual tenant complaints are of headaches due to mold still in the facility or call weeks later and say the mold had returned. The last time I had a mold problem, I called Complete DKI. They performed the work afterhours so that regular business would not be interrupted. They performed all the mold remediation, and I have not had a single complaint from the tenant. I was very impressed with how thorough the crew was with the mold removal and I was especially pleased at how quickly Complete DKI finished the job. I highly recommend Complete DKI. ” 

Posted on May 16th, 2016 by completedki

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Unfortunately bio hazardous disasters happen everyday.  This can be many things but sadly, they are usually suicides or murders.   After the police and ambulances leave, the silence can be deafening.  Grieving family members must now face a second trauma.  The affected area must be cleaned, not only to remove the visible signs of heartbreak, but to remove bio hazardous material as well.

National Suicide Prevention Lifeline

1 (800) 273-8255

CompleteDKI is very experienced in the bio hazard arena.  Our bio team is certified with the Institute of Inspection, Cleaning, and Restoration (IICRC).  Once the scene of a biohazard clean up is released by the authorities, our crew arrives within the hour in protective suits. Items such as carpet, walls, flooring, furniture, wallpaper that have biohazard waste are removed and disposed of in proper red bio-hazard bags and disposed at a federal- and state-regulated sites for disposal. Using a dumpster is against the law.   Hepatitis, AIDS, and other deadly diseases maybe present. Many items have sharp objects that can puncture skins.   Family members, friends, neighbors who try to self clean blood, body fluid, human tissue, decomposing bodies, hypodermic needles, etc. find this task either physically or emotionally overwhelming.  This can cause the area to be improperly sanitized.  It is best to hire a mediation company, like CompleteDKI.

  •   24 hour availability in Pensacola and Mobile
  • Biohazard clean up services are covered by most homeowners insurance companies
  • Cleaning and application of proper disinfection techniques
  • Disposal of items that are a loss to bio hazardous fluids or materials
  • Odor removal and air filtration
  • Reconstruction after mediation
  • Pack out/storage of belongings unaffected bio hazardous materials
  • Referrals for therapists and chaplains
  • Work closely with Trauma Intervention Program (TIP)

As a licensed cleanup company, we take pride in removing hazardous biological and chemical waste as well.  All of our trucks are equipped with then essential cleaning products and safety apparatus.  We will efficiently and thoroughly take care of the cleaning, therefore making this horrible time a little less traumatic for those involved.

Check out this older blog pertaining to Bio hazard: http://disasterrestorationinfo.com/biohazard-cleanup-in-pensacola-3/

Posted on March 8th, 2016 by completedki

 

Turning on the TV in the morning to our local news channel and hearing that bad weather is on it’s way is the absolute last thing we want to hear to start our day. Of course when we get word that a bad storm is brewing and our home is in danger, it is human nature to become a little nervous. Now sometimes we can hear this news and think that the meteorologist that is making the prediction is wrong and that the storm will pass; that could be likely BUT it is also very likely that they are in fact correct and we need to prepare ourselves and our family for the worst. So where do we start? Complete DKI is here to help with some tips on what to do, what to pack and how to prepare your safe room BEFORE we get the news of a storm coming our way!

  • Make  a family emergency plan. Make sure you discuss with all of your family members what to do in case you have to get out of your house immediately or if you get split up during the process. Have a meeting spot near your house that is in a safe place.
  • Prepare a home emergency kit. Some key items for this kit would include- Batteries (stored safely), medication, portable radio, back up phone battery/charger, water/snacks, first aid kit, sturdy gloves, torch (battery operated), toiletries, pet food (if applicable), baby food/diapers (if applicable), any valuables, water proof bags, etc. 
  • Keep your home emergency kit in a safe and dry place. Make sure that all of the items are not expired and are able to use.
  • Secure any items around your property that could fly away in high winds and could be a hazard to you or your home.
  • Make sure your home and car insurance is up to date
  • Clear any loose branches around your home that could be a hazard during high winds
  • Make sure you know how to correctly and safely turn off your power and gas in case of an emergency
  • Identify your safe room and make sure your family knows the quickest and most efficient way to get themselves and any pets into the room
  • Get shutters or metal screens fitted to your windows for extra protection
  • After a storm warning, act quickly and listen to the advice officials have given you. Make sure your other family members are aware and ready to move in t If you experience damage in your home, call Complete DKI 24/7. Our technicians work around the clock and are always fully prepared in uniforms and clearly marked Complete DKI vans. Our technicians are alwaysprofessional and presentable! If you experience fire damage, please contact our full service location on Davis Highway by calling 850-CALL-DKI or 850-225-5354. Complete DKI wishes everyone a very safe and happy New Year!he safe room or evacuate if need be.Disconnect all electrical items and turn off power, water and gas if instructed to do so.
  • Make sure your pets are safely inside 
  • Grab your emergency kit and activate your family emergency plan

Sometimes we don’t get a lot of warning before a storm. You could have heard a day ago that there will be a bad storm passing and there will be tornado warnings, but you think nothing of it. The next thing your know, the electricity cuts out and you hear faint sirens notifying you that a tornado is near. Times like those make us thankful that we have family emergency plans and we know what to do in these types of situations. If you don’t already have a plan, we encourage you to take these tips and put one together for you and your family. Never take a storm warning lightly; always prepare for the worst.

 If you experience storm damage in your home, call Complete DKI 24/7. Our technicians work around the clock and are always fully prepared in uniforms and clearly marked Complete DKI vans. Our technicians are alwaysprofessional and presentable! If you experience storm damage, please contact our full service location on Davis Highway by calling 850-CALL-DKI or 850-225-5354. 

Posted on January 11th, 2016 by completedki

Believe it or not, battery fires are a huge deal. From the moment you buy the pack of batteries at your local grocery store, it is important to store them in a safe place. There have been many cases where 9 volt batteries have been the cause of a house fire. What is alarming to us, is that our fire detectors call for 9 volt batteries so it is very important for everyone to know how to dispose of them safely when replacing them. Complete DKI is here to help you and your family become aware of the hazards so that you can prevent a house fire in your home.

I know to a lot of people, battery fires are not the first thing on your mind. In fact, you may even be unaware that 9 volt batteries are such a huge threat! There have been accidents where someone is simply just changing the batteries in their fire alarm at home and without thinking anything of it, they tossed the used batteries in the trash can like any other garbage. The next thing you know, your trash can is sitting out by the street and there are roaring flames that takes more than your water hose to put out. To provide you with even more information about battery fires and safety precautions for you and your family, we have attached a couple videos that may catch your attention.  http://themotherlist.com/fire-safety-video-must-watch/ https://www.youtube.com/watch?v=75_f6CjIcz8 A fire or any disaster for that matter is something that no one wants to experience in a lifetime, so that is why it is so important to be prepared and have a safety plan!  If you experience fire damage in your home, call Complete DKI 24/7. Our technicians work around the clock and are always fully prepared in uniforms and clearly marked Complete DKI vans. Our technicians are always professional and presentable! If you experience fire damage, please contact our full service location on Davis Highway by calling 850-CALL-DKI or 850-225-5354. 

Posted on December 28th, 2015 by completedki

When it comes to storms, we really don’t ever know exactly what we are going to get. Even though we might think that the next storm brewing will be something small, we still always need to be prepared. Tornado’s are a very strong force of nature and we don’t ever really have that much notice before one hits. Complete DKI has partnered up with the new Red Cross Emergency App that is now available on all smartphones, tablets and the Apple Watch. This app is great to have in case of any kind of emergency. It’s free and gives you the access to have vital emergency information at your fingertips. Along with the app, we have some great tips on preparedness as well as cleanup information for you and your family.

  • Know the difference! tornado watch is when a tornado is very likely to occur in the area. Always make sure your family knows where the safe room is and has all the needed supplies in case of an emergency. A tornado warning is when a tornado has been spotted or a weather radar is showing signs of one in the area. This means your life and your property could be in great danger and it is important to seek immediate shelter.
  • Always listen to your local radio station during any kind of emergency to keep up to date with the storm and to be informed about what may be a threat to your safety.
  • It is important for your family to have a designated safe room and to make sure everyone is on the same page. This safe room needs to be able to fit you and your family as well as pets; No windows at all and preferably a basement or room on the lowest level.
  • Make sure to gather up anything outside that could become a projectile (including dead branches on trees) and possibly hurt you or your property.
  • After a tornado, make sure to stay out of damaged buildings and watch out for anything that could cause harm. (power lines, broken glass, busted gas lines)
  • If you have pets, make sure they are under control. Try to keep them on leashes or in kennels if possible to avoid any injury.
  • If anything in your home has spilled that could possibly be a fire hazard, properly clean up the mess immediately.
  • It is important to document any damage that has taken place on your property for insurance claims.

Most of the time, a tornado or a huge storm is not the first thing that is on our minds. We don’t really think about it until it’s right here staring us in the face. That is how fatalities and other serious injuries unfortunately can occur. Did you know that tornado’s caused an average of 70 fatalities and 1,500 injuries in the U.S. alone each year? They are very serious storms and should never be taken lightly. Just imagine, Johnny’s Red Cross Emergency App warned him one very early morning that there was a tornado warning in the area. So this means, there has been one sighted and it can be dangerous. Well, Johnny chose to ignore the alert and went back to sleep. He was abruptly woken up by his roof being torn off by the strong force of the tornado and his only shelter is under his mattress in his room.  This is something that no one ever wants to experience so that is why it is so important to be prepared and have a safety plan!  If you experience damage in your home, call Complete DKI 24/7. Our technicians work around the clock and are always fully prepared in uniforms and clearly marked Complete DKI vans. Our technicians are alwaysprofessional and presentable! If you experience fire damage, please contact our full service location on Davis Highway by calling 850-CALL-DKI or 850-225-5354. Complete DKI wishes everyone a very safe and happy New Year!