Disaster Restoration Info from Complete DKI

With years of experience in disaster restoration, Complete DKI is a leading restoration contractor for Pensacola, Gulf Shores, Gulf Breeze, Mobile and surrounding area. Call our 24-hour emergency response line to get help now!
Posted on August 8th, 2016 by completedki

These storms we’ve been having can be very scary and cause a lot of damage.  From lightening fires to flooding, you have to be prepared.  With Complete DKI on your side, water damage doesn’t stand a chance.   We will find the root cause as well as source of water damage, remove the water with high powered equipment, dry the area with high speed fans, and then begin the repairs on the damage.  Complete DKI works fast and efficiently to get you back to normalcy as quickly as possible.  We understand any delay can cause further damage to the structure of your property and belongings.   It may also start causing health hazards if not treated in a timely manner.  With our 24/7 emergency response team, we will be there quickly to start the process.  Complete DKI will work directly with your insurance company to relieve any stress and keep them and you up to date on the job.  Contact Complete DKI today to fix all your water damage issues.  850-Call-DKI (850-225-5354)

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Posted on July 27th, 2016 by completedki

Complete DKI and Hurricane Season

Having a CODE RED Main Street contract with Complete DKI, you will be top priority when a hurricane hits.  Complete DKI is here for you before, during, and after the storm.  You may be wondering how they prepare for a hurricane or how they are able to respond to all their clients?  Here is a brief timeline on how Complete DKI works during a hurricane:

Pre-Storm

When the hurricane is 72 hours out, clients make contact with Complete DKI.  Complete DKI will help you board up your facility, move items, and gather information on how to contact you.  When the hurricane is 24-48 hours out, DKI will be making sure you are ready.  Checking to make sure there’s no last minute things you need and seeing what problems you may be expecting.  During this time, DKI staff will be securing large commercial equipment, such as power generators,  in a safe, easily accessible location about 2-3 hours from the coast waiting the storm out.  For CODE RED clients with larger facilities, equipment will be earmarked specifically for you.

In The Eye

When the hurricane reaches land, Complete DKI will be available via text, e-mail, and as by phone (as long as the phone lines hold out).  Complete DKI will be stationed at the office with other DKI franchisees to provide equipment and manpower.  All DKI franchises that join Complete DKI will also have FL licenses and ready to help.

Post Storm

After the hurricane hits, Complete DKI will contact you to assess the damage to your facility.  There will be staff available to answer and triage phone calls.  As soon as the road conditions make it possible, Complete DKI will dispatch teams from their office to your facility.  For larger facilities, Complete DKI will be able to supply power generation to start the cleanup process as soon as possible.  And the equipment that was earmarked specifically for your facility, will be on it’s way to get you back to normalcy as soon as possible.  Complete DKI will also work with the adjuster, HOAs, and the insurance companies after the hurricane.

Compete DKI  has the largest equipment inventory in North America, including over 250,000 pieces of drying equipment.  And with over 25,000 certified restoration technicians, Complete DKI will get you back up to normalcy quickly.  Get in contact with Complete DKI to start a relationship today.  They will ensure that when a disaster happens, everyone involved is working towards the same goal.

Posted on July 19th, 2016 by completedki

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Experiencing damage to your house from unexpected tragedies can be tough to handle.  Thanks to Complete DKI, there is a new program out to help you.  And if you need to make a claim, Complete  DKI specializes in insurance repair. We work with you and your insurance company to get you back to normal.

 

Follow these steps before you make a claim with your insurance:

1. Call your agent before making a claim

- It may be more beneficial to find out the severity of the loss before creating a claim.

2. Gather loss information

        -Cause of Loss

        -Affected Areas

        -Homeowners Contact Information

        -Deductible Amount

3. Contact Complete DKI

        – To evaluate the loss

        – Help you on the next steps to take to prevent further damage

4. Loss Follow-Up

        -Complete DKI will follow up with your agent to provide details of the loss, with pictures.

Your local agent should be aware of this new program and it will take a lot of stress of your shoulders if a disaster does occur.  With hurricane season upon us, this is a great program to keep handy.  Complete DKI’s goal is to get you back on your feet and back to normalcy as fast as possible.

24 HOUR EMERGENCY SERVICE

Pensacola, FL 850.Call.DKI or 850.225.5354

Mobile, AL 251.Call.DKI or 850.225.5354

CompleteDKI.com

Posted on May 5th, 2016 by completedki

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Closing out my second week with Complete DKI.  I was given a company credit card! Guess they’re going to keep me around for a bit longer.

I spent most of my time this week with Vice President Ashlee Carpentier.  While out one day, making calls, we visited with a property manager.  Complete DKI had done work on one of her properties a few months back.  This was a single family home, built in 1986.  The mother came home from work to find water streaming down the walls and her garage flooded.  Directly above the garage was a bathroom.  The bathroom door was shut  (thank goodness!) but when she opened it water came rushing out into the hallway.  She saw no immediate source for the offensive deluge but assumed a broken pipe caused the flood.  This mom, however, knew exactly what to do first.  I would have had no clue.  I can see myself rapidly becoming a sad sack of tears, adding to the water damage and flooding. I discreetly took notes during her story.  I thought that maybe I’m not the only clueless homeowner out there and I would share with you what to do if you have a broken pipe causing flooding in your house.

Sad sack crying over a broken pipe will not be in the bullets!

  1.   Shut off the water supply to your home —  No idea.  Went looking.  Mine is on the outside wall of house where dryer  vent is and (duh) water line enters house.  Go find yours.  Right now.  I’ll wait here . . . .
  2.   Drain your system – You need to get as much water out of the system as possible to prevent water from spilling through the house and flooding it. Start by turning on all cold water taps and flushing toilets.
  3.   Call Complete DKI–  In less than ONE HOUR, we will be there to find the cause and source of Ark required situation.  Water removal with high-powered hoses will quickly beach your boat.

 

Complete DKI has skilled, licensed technicians with expertise in water damage removal.  Any delay can be detrimental to property.  This includes belongings and house structures.  Our fast response ensures limited loss and speedy remediation.  We have certified mold removal specialists that follow IICRC-S520.  We offer complete restoration and reconstruction services and will transform your damaged, flooded structure to its pre-loss condition, minimizing loss.

Looking forward to next week!  (and using my new credit card!)  (kidding)  (kind of . . .)


  

Posted on December 28th, 2015 by completedki

When it comes to storms, we really don’t ever know exactly what we are going to get. Even though we might think that the next storm brewing will be something small, we still always need to be prepared. Tornado’s are a very strong force of nature and we don’t ever really have that much notice before one hits. Complete DKI has partnered up with the new Red Cross Emergency App that is now available on all smartphones, tablets and the Apple Watch. This app is great to have in case of any kind of emergency. It’s free and gives you the access to have vital emergency information at your fingertips. Along with the app, we have some great tips on preparedness as well as cleanup information for you and your family.

  • Know the difference! tornado watch is when a tornado is very likely to occur in the area. Always make sure your family knows where the safe room is and has all the needed supplies in case of an emergency. A tornado warning is when a tornado has been spotted or a weather radar is showing signs of one in the area. This means your life and your property could be in great danger and it is important to seek immediate shelter.
  • Always listen to your local radio station during any kind of emergency to keep up to date with the storm and to be informed about what may be a threat to your safety.
  • It is important for your family to have a designated safe room and to make sure everyone is on the same page. This safe room needs to be able to fit you and your family as well as pets; No windows at all and preferably a basement or room on the lowest level.
  • Make sure to gather up anything outside that could become a projectile (including dead branches on trees) and possibly hurt you or your property.
  • After a tornado, make sure to stay out of damaged buildings and watch out for anything that could cause harm. (power lines, broken glass, busted gas lines)
  • If you have pets, make sure they are under control. Try to keep them on leashes or in kennels if possible to avoid any injury.
  • If anything in your home has spilled that could possibly be a fire hazard, properly clean up the mess immediately.
  • It is important to document any damage that has taken place on your property for insurance claims.

Most of the time, a tornado or a huge storm is not the first thing that is on our minds. We don’t really think about it until it’s right here staring us in the face. That is how fatalities and other serious injuries unfortunately can occur. Did you know that tornado’s caused an average of 70 fatalities and 1,500 injuries in the U.S. alone each year? They are very serious storms and should never be taken lightly. Just imagine, Johnny’s Red Cross Emergency App warned him one very early morning that there was a tornado warning in the area. So this means, there has been one sighted and it can be dangerous. Well, Johnny chose to ignore the alert and went back to sleep. He was abruptly woken up by his roof being torn off by the strong force of the tornado and his only shelter is under his mattress in his room.  This is something that no one ever wants to experience so that is why it is so important to be prepared and have a safety plan!  If you experience damage in your home, call Complete DKI 24/7. Our technicians work around the clock and are always fully prepared in uniforms and clearly marked Complete DKI vans. Our technicians are alwaysprofessional and presentable! If you experience fire damage, please contact our full service location on Davis Highway by calling 850-CALL-DKI or 850-225-5354. Complete DKI wishes everyone a very safe and happy New Year!